Airport Protocol Officer

ABOUT THE COMPANY

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

JOB SUMMARY

3+ years of the same or simmilar work experience.Exhibit a high level of initiative, objectivity, integrity and commitment.Good team spirit and human relations management.Good communication skill both written and spoken.Good organizational and management skills.Good diplomacy skills and tact in dealing with team member and clients.Outgoing and confident with a pleasant personality.Proficient with Internet use and good problem solving skills.Independent and self-motivated.

RESPONSIBILITIES

Build and maintain cordial relationships with various Government agencies at international and domestic airports to facilitate effective meet and greet services.Provide protocol to clients at the airport both international and domesticTo deal with Immigration Authority and airport security force for clearance of clients.Arranging collection of travelers and baggage.Ensuring speedy passage through airport – process travel documents.Make airport arrangement pick up and dropSupervise escort patrolProtect clients from extortion or harassment by airport authoritiesTransferring passengers through the airport.When idle help with messenger functions at Head Office.Willingness to work outside office hours.ActivitiesFacilitate movement of company’s staff across different operational locations. Assist in supervising and coordinating the activities of airline representatives directly responsible for these functions.Assist in ensuring smooth customs/immigrations clearances of travellers on mission to Nigeria and ensure accountabilities for all expected guests/contractors arriving and departing the country.Provide useful flight information like periodic changes in schedules, flight lateness and weather challenges to Deepwater.Admin Services as well as other units in the department to prevent misinformation of staff and wrong travels management.Ensure data is made available through various reports for further actions and decisions by the management.Provide accurate POB of arriving and departing passengers.Aid passengers go through the security checks i.e., immigrations, customs, and other airport security agencies without difficulties as well as assist passengers to collect boarding passes and facilitate their boarding process.

REQUIRED SKILLS

Travel planning and reservations (leisure, business), Customer comfort and safety, Quality management, Data collection, Logistics planning and management

REQUIRED EDUCATION

Bachelor's degree