Team Lead
1 month ago
ABOUT THE COMPANY
ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals. As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions. Vision
JOB SUMMARY
B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering3 – 6 years work experience.CCNA, CCNP (Desired)A hands-on experience with the following is a must: Routing, Switching and GPON TechnologyStrong telecommunications, IP design skills, & in-depth knowledge of IP Network.Understanding of iTIL v4 service management
RESPONSIBILITIES
Proffer innovative solutions to various network problems and ensure that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems applications / network and stays abreast of new technologies emerging in the industry. Provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone,FTTx, wireless networks, inside and outside plant infrastructure, among others. To consistently provide high-quality customer service and support while ensuring customer satisfaction, Working closely with the Infrastructure team.The primary duties and responsibilities will include but not limited to: Responsible for managing and coordinating the NOC team. The main aim for this coordination is to ensure that the systems runs efficiently without interruption.The NMC Lead must keep upper management informed about what is happening on the infrastructure.
REQUIRED SKILLS
Network operating centre (NOC), Technical support, Router and switch management, Network management, Networking
REQUIRED EDUCATION
Bachelor's degree
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