Workshop Supervisor

Responsibilities

• Planning, organizing, and supervision of manpower, resources, materials, and equipment required to execute work scopes
• Providing technical guidance and recommendation in accordance with relevant industry standards and best engineering practices.
• Liaise with Workshop Manager to update job schedule’s route sheet, technical clarifications, update on job status and completion.
• Communicating job progress updates to management effectively, including anticipation of delays and disruption to schedules.
• Ensuring that production processes are in line with company and regulatory requirements
• Accurately completing all necessary documentation for regulatory compliance
• Oversee housekeeping, safety and security procedures that result in a safe and attractive environment, and reports unsafe, unhealthy or hazardous working
• conditions.
• Ensures the availability and use of personal protective equipment PPE for technicians
• Maintains inventories of stocks, tools, workshop equipment and other supplies
• Gives technical advice as required and prepares technical reports to line manager
• Regularly checking the machinery and checkpoints to ensure safe and efficient workflow
• Implementing relevant emergency response procedures during emergency situations
• Ensure that repairs are performed in a professional manner and in accordance with industry accepted good practice.
• Prepare, supervise and control workshop activities, including the scheduling of work for technicians.
• Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair
• Assists with Interviews and recommends for employment suitable applicants for workshop roles
• Upon completion of normal repairs and/or service, inspect and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired
• and/or serviced in accordance with the customer’s instructions and manufacturers guidelines
• Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time
• Ensure all client vehicles and manufactured products sold to clienys are presented back to the customer in a clean and presentable standard; most importantly
• that all items listed as intact on the vehicle checklist upon receipt of vehicle , are are intact at the oint of return
• Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition
• Maintain a well trained workforce and supervise in-house training as required, to ensure the development and progress of all technicians
• Assist toward keeping the workshop area clear, orderly and attractive in appearance
• Assist in the coordinating overtime hours
• Communicating expectations to production team members, manging their performance during throughout their employment and evaluation their performance duringmid-year and year-end appraisals
• Maintain a high degree of product knowledge on all Buckler’s product offering
• Liaising with the line manager or supervisor, reporting any issues, and making suggestions for improvement.
• Perform all other duties as assigned by the manager /or management in a professional and efficient manner.