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Visa Officer

3 months ago

Lagos, Nigeria Excel And Grace Consulting Full time

ABOUT THE COMPANY

We are proud to note that in these years of operations, we have assisted businesses in the Oil & Gas, Manufacturing, Construction, Education, Real Estate, Trade & Commerce, Hotels, Health Care, Catering & Hospitality and those in Communication and Entertainment industries. The simple reason that adduce to this success story is basically because of our varied and dependable experience, strong industry knowledge, good human resource base and our near infallible understanding of Nigerian economy

JOB SUMMARY

Bachelor's Degree in travel, tourism, or related field.3 years experience in visa processing and customer service.In-depth knowledge of visa regulations and requirements for various countries.Excellent communication and interpersonal skills.Strong organizational and time management abilities.Attention to detail and accuracy.Proficiency in computer applications, including visa application software.

RESPONSIBILITIES

Provide detailed information to clients about visa requirements, application procedures, and timelines for various countries.Assist clients in preparing visa applications, including gathering and organizing required documents.Submit visa applications to embassies or consulates, following up on progress and ensuring timely processing.Communicate effectively with clients, embassies, and consulates to address inquiries and resolve issues.Stay updated on visa regulations, requirements, and processing times for different countries.Maintain accurate and up-to-date records of visa applications, approvals, and rejections.Provide excellent customer service by addressing client concerns and questions promptly.

REQUIRED SKILLS

Customer service, Communication, Travel planning and reservations (leisure, business), Document and archive management, Ability to coordinate, Office administration, management, Answering telephones and call management

REQUIRED EDUCATION

Bachelor's degree