Online Sales Representative

Found in: beBee S NG - 1 month ago

Benin City, Nigeria Excel And Grace Consulting Full time

ABOUT THE COMPANY

We are proud to note that in these years of operations, we have assisted businesses in the Oil & Gas, Manufacturing, Construction, Education, Real Estate, Trade & Commerce, Hotels, Health Care, Catering & Hospitality and those in Communication and Entertainment industries. The simple reason that adduce to this success story is basically because of our varied and dependable experience, strong industry knowledge, good human resource base and our near infallible understanding of Nigerian economy

JOB SUMMARY

Requirements A minimum of 1 yearof proven experience in a similar role. Good understanding of customer service best practices. Superb written and verbal communication skills. Excellent organizational and multi-tasking abilities. Computer and Internet savvy.

RESPONSIBILITIES

Job Responsibilities Receive enquiries and provide relevant information to customers Attend to customer orders via phone calls and social media platforms Handle customer service issue and escalate to proper authority Follow up on queries and give feedback to clients Collect client feedback for management Update client records Track and document calls and sales

REQUIRED SKILLS

Market research, intelligence, Customer service, Sales performance tracking and reporting, Sales strategy, Sales management

REQUIRED EDUCATION

Diploma, Associate's degree

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