Waitress

Found in: beBee S NG - 3 weeks ago

Lagos, Nigeria LSG Sky Chefs Things Remembered Services FZE Full time

Job Description

  • The Lounge Waitress reports to the Lounge Manager. The incumbent will be responsible for uplifting the dining experience for customers.
  • Your duties and responsibilities will include; greeting and serving customers in a warm manner, providing detailed information on menus, and multi-tasking various front-of-the-house duties.

Duties and Responsibilities

  • Provide excellent customer service to guests.
  • Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates.
  • Prepare tables by setting up linens, silverware and glasses.
  • Inform customers about the day’s specials.
  • Up-sell additional products when appropriate.
  • Take accurate food and drinks orders.
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food and drink orders to customers.
  • Check dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Follow all relevant health department regulations.
  • Assist in keeping the restaurant clean and safe.
  • Report to the lounge on time and in proper uniform.

Qualifications and Competencies

  • B.Sc or HND equivalent.
  • Proven work experience as a Waiter or Waitress.
  • Food safety training is a plus.
  • Basic math skills.
  • Attentiveness and patience for customers.
  • Excellent presentation skills.
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Ability to work as a team.
  • Flexibility to work in shifts.
  • Proficiency in MS Office.
  • Hands-on experience with cash register and ordering information system.

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