Project Manager
2 weeks ago
JOB SUMMARY:
- We are seeking an experienced and proactive Project Manager to oversee and drive projects related to our diverse engineering operations.
- The ideal candidate will have a strong background in project management within the engineering field, with a focus on smart meter production, renewable energy, and electricity token sales.
- You will play a key role in ensuring the successful planning, execution, and delivery of projects, aligning with our company’s strategic goals.
KEY RESPONSIBILITIES:
- Observe direct reports to ensure compliance with process, quality, and productivity standards.
- Utilize the defined reports and metrics to maximize productivity while achieving individual and department objectives.
- Manage team escalations, ensuring delivery of complete and timely customer and internal communications.
- Perform root cause analysis and implement corrective action plans associated with negative customer experiences.
- Manage team’s daily schedule to ensure staffing levels are met and use of overtime is minimized.
- Create and manage individual development plans for each team member to ensure their ongoing growth and success.
- Review, amend, and finalize employee timecards biweekly.
- Assist with the creation and execution of strategic initiatives.
- Review processes, procedures, and work instructions to identify and implement continuous process improvements, efficiencies, and quality in support of strategic initiatives.
- Efficiently prioritize and execute tasks in a high-pressure environment.
- Other duties or tasks as assigned by management.
Leadership
- Instruct direct reports on job duties and arrange for training to be provided to meet the continued demands of the organization.
- Engage with customers via follow-up calls, service reviews, or onsite visits to ensure customer satisfaction.
- Efficiently manage personnel resources to maximize productivity and quality results.
- Facilitate team meetings; intervene as necessary to keep the team’s goals and results consistent with company direction and work with the team members to develop their full potential.
- Hold regular meetings including one-on-one to discuss issues, changes, improvements, and strategies that affect the group and/or the company.
- Initiate and conduct personnel actions such as discipline, performance evaluations, and training.
- Provide direct reports with guidance on handling difficult or complex problems.
- Drive improvement through suggestion processes, process improvement teams, and root cause analysis.
- Create and execute workforce development plans to drive employees to a career path.
- Responsibility For Work of Others: Direct supervision over – the Service Delivery & Customer Support team.
QUALIFICATIONS AND EXPERIENCE:
- Bachelor’s Degree B.Eng / BS, three to five years related experience and/or training or equivalent combination of education and experience.
- Proficiency in project management software and tools.
- Analytical mindset, adept at data analysis, trend identification, and data-driven decision-making.
- Detail-oriented, with a focus on delivering projects on time and within budget.
- Ability to thrive independently and collaboratively in a fast-paced, deadline-driven environment.
- PMP certification or equivalent project management certification is advantageous.
- Extensive experience in Microsoft Word and Excel spreadsheet development required.
- Must possess strong oral, and written communication and analytical skills.
- Strong organizational and administrative skills and a positive, professional attitude.
- Must be able to multi-task and handle stressful situations professionally.
- Must be able to show strong leadership abilities and a history of leadership in a team-oriented work environment and have a strong desire to be a part of a winning organization allowing for employee growth and development
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