Analyst - Regional Sales East

2 months ago

Enugu, Nigeria MTN Nigeria Full time

Description

  • Generate, Collect, analyze and interpret a wide variety of sales performance related data and develop weekly/monthly reports/dashboards in preparation for business review meetings
  • Provide insights for the Regional Teams on strategic initiatives 
  • Provide and maintain a strong and reliable database to facilitate tracking of set goals and objectives
  • Prepare periodic daily, weekly, monthly, quarterly and annual reports
  • Provide functional support to Regional Operations
  • Evaluate Device performance - productivity against target in:
    • Trade Partners and Customer Care Representative Environments
    • Walk-in-Centers
    • Certified shops and enrolment centers 
    • Connect Stores and Connect Points
    • Other Customer Care Representatives Sim Registration Agents
  • Manage devices deployment, usage till end-of-life
  • Manage processes and policies 
  • Maintain Customer Acquisition Channel database devices, CCRs agents, commission payment processes etc.
  • Maintain good working relationship with internal and external stakeholders 

Education:

  • First degree in Economics, Business Administration, Accounting or any related discipline
  • Fluent in English and any other local language 

Experience:

3 - 7 years’ work experience comprising:

  • Minimum of 2 years’ experience in Data Analytics/Management and/or Processes Management
  • Experience working in a medium organization:
    • Reporting, sales/marketing or related function
    • Experience using Data Mining Tools
  • Telecoms experience would be an added advantage

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