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Programme Manager

3 months ago

Lagos, Nigeria WIOCC Nigeria Limited Full time
Job Objective

This role is charged with the planning, implementing, executing and closure of the network architecture and programmes within OAM.

Key Duties & Responsibilities

  • Manage OAM project management team to deliver programmes
  • Manage OAM Network Architect team to plan, design and optimise OAM infrastructure and create and maintain accurate records and ensure OSS data integrity
  • To ensure client orders are delivered on time and within budget from feasibility, pre-sales solution design, sales order signature to handover, achieving high levels of client satisfaction
  • Identify concerns, issues, contractual challenges and resolve them appropriately, escalating to senior management as required
  • Lead and promote the project gate review process
  • Logistics management with vendors, shipping agents, partners
  • Team coach / trainer / mentor & shareholder support / shareholder consultancy
  • Deputise for the Country Manager & assist with creation of ad hoc reports as needed
  • Successfully manage the relationships with in-house stakeholders, Shareholders and OAM clientele
  • Cover for other WIOCC Group projects as required

Minimum Qualifications

  • Bachelor’s degree or equivalent, Masters preferred in a technical field or equivalent relevant experience
  • PMP / PRINCE2 certification or equivalent desirable

Experience & Skills

  • Minimum of 5 years of technical experience in the telecom industry, with at least 3 years in a project management role or equivalent
  • Effective project management ability including written and verbal communication skills evidenced by work history and accomplishments
  • Excellent communication and soft skills, including ability to listen to and summarise and concisely gather, analyse and share key information with stakeholders
  • Must use B/OSS tools, experience in Microsoft Office suite including MS Project
  • Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
  • Knowledge and experience of technology used in OAM network including GPON, Fibre, Data Ethernet, IP/MPLS essential

Attributes

  • Team leader and manager of virtual teams, motivator, persistent, stress management
  • Client focused, confident, relationship builder
  • Integrity, honest with high ethical standards, negotiating skills
  • Boundless, passionate and flexible
  • Personal excellence, accuracy and attention to detail
  • Collaborative, achieve results through teamwork and partnerships
  • Strong analytical skills and ability to collate and interpret data from various sources
  • Good English language communicator with a natural aptitude for dealing with people
  • Excellent creative thinking and problem-solving skills
  • Commercially aware, numerate & articulate
  • Excellent network diagnostic skills