Business Process Analyst

1 month ago

Lagos, Nigeria The Concept Group Full time

Scope and Impact

  • The Business Process Analyst is responsible for ensuring process knowledge and implementation as well as process owners’ compliance with processes and policies. S/he will work closely with process owners to ensure the administration of processes and policies is seamless this involves proper change management. S/he will also be responsible for developing operational KPIs for process owners.

Job Summary

  • The business Process Analyst is responsible for developing operational KPIs and ensuring all processes and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

  • Create and document business processes, workflows, procedures and policies due to an arising need or instruction from the management.
  • Evaluate existing business processes, workflows, procedures and policies to identify gaps, inefficiencies, bottlenecks, and areas for improvement.
  • Optimize existing business processes, workflows, procedures and policies due to an identified gap.
  • Document current and future state processes using tools like flowcharts, process models/maps, diagrams, and written documentation to illustrate workflows and proposed changes.
  • Collaborate with stakeholders, including management to identify and understand their needs, goals, and requirements for the processes being analyzed.
  • Analyze data related to processes to identify patterns, trends, and insights that can drive process improvements and decision-making work with the operations performance and Data Analyst on this.
  • Develop and present recommendations substantiated by data for process improvements, including the implementation of new tools, technologies, or methodologies to optimize workflows to line manager and key stakeholders.
  • Oversee the implementation of automation and technology solutions to process issues.
  • Develop Functional Requirement Documents FRD and Business Requirement Documents BRD that align with the business objectives and needs.
  • Effectively communicate process changes, requirements, and updates to stakeholders at all levels of the organization work with the Operations Implementation & People Performance Executive on this.
  • Establish metrics and key performance indicators KPIs to measure the success and effectiveness of implemented process improvements.
  • Create and update product processes, mappings and workflow setups on the backend system application.
  • Identify and mitigate potential risks associated with process changes, ensuring that changes do not negatively impact operations or compliance.
  • Work with the Strategy and Marketing product development team to ensure that the development processes align with business objectives and meet customer needs.
  • Give optimal reports and escalate when necessary.

Qualifications / Requirements

  • BSc / HND in any field
  • Minimum of 4 years experience in Business Process.

Skills / Competencies:

  • Interpersonal and verbal communication skills
  • Time management and prioritization skills
  • Organizational skills
  • Assertiveness

  • Business Process Analyst

    4 weeks ago

    Lagos, Nigeria The Concept Group Full time

    Scope and ImpactThe Business Process Analyst is responsible for ensuring process knowledge and implementation as well as process owners’ compliance with processes and policies. S/he will work closely with process owners to ensure the administration of processes and policies is seamless this involves proper change management. S/he will also be responsible...

  • Business Analyst

    3 weeks ago

    Lagos, Lagos, Nigeria Lumos Full time

    Job Summary: The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for third-party solution/technology providers and work closely with the providers while carrying out tests to...

  • Business Analyst

    3 weeks ago

    , Lagos, Nigeria Lumos Full time

    Job Summary: The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for third-party solution/technology providers and work closely with the providers while carrying out tests to...

  • Business Analyst

    2 weeks ago

    Lagos, Nigeria Lumos Nigeria Full time

    ABOUT THE COMPANYLumos offers clean, affordable solar power to a market of 40% of Nigeria’s population who live within and off the electricity grid areas. Our solution, the Lumos Mobile Electricity rides on the MTN network and infrastructure. Lumos and MTN believe that everyone has the right to enjoy a better quality of life and we are proud to...

  • Business Analyst

    3 weeks ago

    Lagos, Lagos, Nigeria Lumos Nigeria Full time

    ABOUT THE COMPANYLumos offers clean, affordable solar power to a market of 40% of Nigeria's population who live within and off the electricity grid areas. Our solution, the Lumos Mobile Electricity rides on the MTN network and infrastructure. Lumos and MTN believe that everyone has the right to enjoy a better quality of life and we are proud to provide...

  • Data Analyst

    3 weeks ago

    Lagos, Nigeria Fort knox outsourcing Full time

    FORT KNOX OUTSOURCING consists of a team of energetic, seasoned, young, smart and innovative professionals with combined decades of experience in providing Human Resources Services to clients across several sectors of the global economy such as Oil and Gas, Telecommunication, Banking and Insurance, Manufacturing, Real Estate, Information technology, Fintech,...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Dogan's Sugar Limited Full time

    ResponsibilitiesCollect, clean, and preprocess data from multiple sources to ensure data accuracy and integrity.Analysing resultsReporting the results back to the relevant members of the businessIdentifying patterns and trends in data setsWorking alongside teams within the business or the management team to establish business needsDefining new data...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Omnibiz Africa Full time

    As a Data Analysis Officer, you will be the catalyst for turning raw data into actionable insights that drive informed decision-making across the organization.You will work with various data sources, analyze trends and patterns, and translate complex information into clear and concise reports and visuals.Whether you're supporting leadership with...

  • Technology Enterprise Optimization Analyst

    3 weeks ago

    Lagos, Nigeria Coca-Cola Full time

    The F4G Analyst will be crucial in supporting the Cost Efficiency and Process Efficiency F4G initiative within DTPS the potential scope is within the range of 50-100mio EUR per year. This role requires a combination of analytical skills, technology acumen, and a strong understanding of IT financial management. The F4G Analyst will assist in executing...

  • Technology Enterprise Optimization Analyst

    3 weeks ago

    Lagos, Lagos, Nigeria Coca-Cola Full time

    The F4G Analyst will be crucial in supporting the Cost Efficiency and Process Efficiency F4G initiative within DTPS the potential scope is within the range of 50-100mio EUR per year. This role requires a combination of analytical skills, technology acumen, and a strong understanding of IT financial management. The F4G Analyst will assist in executing...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Fort Knox Group Full time

    ABOUT THE COMPANYAbout Us We have a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate service delivery. The group activities delivers solution that exceed expectation. THINK SERVICE, CALL Fort Knox Group. Vision To always be the first name for enterprise service delivery in...

  • Data Analyst

    3 weeks ago

    Lagos, Nigeria Prob Digital PVT LTD Full time

    We are seeking a highly motivated and detail-oriented Data Analyst to join our team. The successful candidate will play a crucial role in analyzing large datasets, generating actionable insights, and providing strategic recommendations to support decision-making processes across various business functions. The Data Analyst will collaborate closely with...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Dogan's Sugar Limited Full time

    ABOUT THE COMPANYDogan's Sugar Limited is incorporated in July 2013 in Lagos, Nigeria as a European invested company for the will to produce quality sugar products in Nigeria. The company is a subsidiary of Ata Ltd. Co.; Ukraine's biggest and market leader cube sugar manufacturing company with more than %70 market share. Currently, Ata is manufacturing more...

  • Data Analyst

    3 weeks ago

    Lagos, Lagos, Nigeria Fort Knox Group Full time

    ABOUT THE COMPANYAbout UsWe have a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate service delivery. The group activities delivers solution that exceed expectation. THINK SERVICE, CALL Fort Knox Group.VisionTo always be the first name for enterprise service delivery in...

  • BI Operations Analyst

    4 weeks ago

    Lagos, Nigeria Kuda Bank Full time

    ABOUT THE COMPANYWe’re here to help you get the best out of your money, no strings attached. Welcome to your freedom!JOB SUMMARYRequirements A Degree in the Information Technology field (e.g., Statistics, Economics, Math, Science, Engineering) 3+ Years of experience in a Business Intelligence and/or Data Analyst role, with a focus on analyzing and...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Omnibiz Africa Full time

    ABOUT THE COMPANYAt Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple - they believe the same thing...

  • BI Operations Analyst

    3 weeks ago

    Lagos, Lagos, Nigeria Kuda Bank Full time

    ABOUT THE COMPANYWe're here to help you get the best out of your money, no strings attached.Welcome to your freedomJOB SUMMARYRequirementsA Degree in the Information Technology field (e.g., Statistics, Economics, Math, Science, Engineering)3+ Years of experience in a Business Intelligence and/or Data Analyst role, with a focus on analyzing and understanding...

  • Credit Analyst

    4 weeks ago

    Lagos, Nigeria Jubilee-Life Mortgage Bank Full time

    Responsibilities Analyze and process retail credit requests for the market facing business units to facilitate prompt decisionsIdentify high risk retail credits transactions and quickly step them down if they cannot be mitigated.Work with other departments to ensure completeness of documentation to safeguard the Bank’s position.Analyze and review retail...

  • Data Analyst

    4 weeks ago

    Lagos, Nigeria Omnibiz Africa Full time

    ABOUT THE COMPANYAt Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple - they believe the same thing...

  • Senior Data Analyst

    4 weeks ago

    , Lagos, Nigeria Brit Property Nigeria Full time

    Job Details Perform advanced data analysis using statistical techniques and tools to identify patterns, trends, and correlations within structured and unstructured data sets.Develop and implement data models, algorithms, and methodologies to extract insights and solve complex business problems.Collaborate with business stakeholders to understand their...