Teamlead, Operations

• Responsible for developing an Operations and Maintenance plan, l ensuring it is tested, documented, and implemented in accordance with approved procedures and safety standards.
• Direct the execution of both planned and contingency Operations and Maintenance O&M services tensure ipNX's outside plant infrastructure is properly operated and maintained.
• Additionally, responsible for risk management, mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.
• Deliver and operate services within agreed-upon performance standards and contractual agreements, while staying within specified timelines and budgets.

Duties and Responsibilities:

• Drive proactive maintenance and set up system monitoring, treduce outside plant failure and incident response time.
• Manage and maintain inventory of equipment and consumables required on all sites, ensuring availability and repair / return of same.
• Ensure housekeeping and safety standards are maintained across all sections of the infrastructure.
• Set and maintain the highest standards for safety and actively promote a world-class safety culture in all aspects
• of operational procedure.
• Form and lead tactical response teams tresolve specific technical issues by delivering root-cause remediation and
• successful timely implementation of Engineering Operations.
• Develop and document Operations and Maintenance O&M plan in line with the Infrastructure business objectives.
• Work within Service Operations tensure that SLAs are met and exceeded.

Requirements

• A Bachelor’s degree in Engineering, Computer Science, or an equivalent 2.1/Upper Credit Minimum.
• Ability tconfidently communicate with personnel at all levels of the organization.
• Extensive technical knowledge deploying and managing network and infrastructure environment
• Well organized, articulate and has numerate skills
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• 5-7 years’ relevant experience in the
• IT/Telecommunications field with at least 4-5 years in FTTH Rollout Operations
• Fundamental knowledge of network design and layout as well as low voltage copper/ fibre cabling.