Key Responsibilities:

• Manage and develop all company group websites using WordPress Application, you must be an expert in WordPress Application.
• Technical Support: Provide all technical assistance to employees, troubleshooting hardware, software, and network issues in a timely manner.
• Have a good knowledge on use of office 365 and exchange server, ability to manage AWS, Google and Digital Ocean Cloud.
• Software Management: Install, configure, and update software applications, ensuring compatibility and performance across all systems.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications e.g., CompTIA A+, Cisco CCNA, Microsoft Certified Systems Engineer .
• Experience: Minimum of 6 years of experience in an ICT support or management role.
• Technical Skills: Proficiency in Web Development Using WordPress, network management, system administration, and cybersecurity practices. Experience with use of Mac, Windows, Linux.
• Soft Skills: Strong problem-solving skills, excellent communication abilities, and the capacity to work independently and as part of a team.

Key Competencies:

• Analytical Thinking: Ability to diagnose problems and provide effective solutions.
• Attention to Detail: Ensuring that all systems and processes are functioning optimally with minimal errors.
• Adaptability: Willingness to learn new technologies and adapt to changing ICT landscapes.