Outlet Manager

Job Summary

• To provide leadership to the team members by overseeing the operations and management of the outlet daily.

Job Description

• Ensure adherence to all established Standard Operating Procedures relating to food production
• Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities
• Enforce conformance to the established food safety and quality policies
• Ensure compliance to the standard recipe and measurements
• Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness and hygiene
• Focus on continuous improvement to identify opportunities to improve efficiency and reduce non-conformance to standards
• Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
• Ensure all tasks assigned to team members are accomplished on a shift to shift, bulk order and event basis
• Interface with the Head Office and effectively cascade information to team members
• Recommend measures for improving work procedures and team members’ efficiency and effectiveness.

Requirements

• Minimum of B.Sc or HND qualification in a related field
• 3 - 5 years retail/food industry experience
• Minimum of 2 years in a supervisory role in the food or retail industry
• Ability to work effectively in a fast-paced work environment
• Ability to work efficiently with cross functional team members
• Candidate should live close to the work location: Lekki Phase I.