Fibre Optics Engineer

ABOUT THE COMPANY

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals. As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions. Vision

JOB SUMMARY

Educational Qualifications & Functional Skills:Academic: University Degree in Telecoms, Engineering or Applied Sciences.Work Experience:At least 2 years in telecommunications industry, with experience in Fiber network deployment and outside plant maintenance.Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.Functional Skills:Proven track records of maintenance and management of metro and/or long distance fiber optic infrastructure.Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fiber & civil work maintenance.FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.Capable of understanding fiber network architectures, designs & splice plans.An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent mannerFamiliarity with the requirements of Health & Safety legislation in Nigeria.Experience in civil works supervision & quality control.Experience in processing ROW License with Local Authorities/State Regulatory Agencies.User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.User experience for Visio/AutoCAD/GIS tools is desired.Excellent communication skills.Ability to solve complex problems in the shortest available time using honed analytical skills.Good interpersonal skills with customers, vendors, team members and local community.

RESPONSIBILITIES

Key Activities:Point to Point and GPON Fiber Fix SupervisionCorporate Customers: Restore service failures within 3 hours of its occurrenceImplementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.Retail Customers: Restore service failures within 8 hours of its occurrence.Field to base Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.Preventive Maintenance:Proactively drive MSPs to identify, plan and execute preventive maintenance action on the fiber network.Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.Enforce active monitoring of trenching activities by other PTOs along our fiber route.Provide operational data for all Corrective and preventive activity on the wire-line Network that feeds into the improvement of fiber break-fix MTTR.Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity.Provide network data for processing change request approvalsProvide monthly cabinet utilization reportReport Management Ensure weekly support status reports are done and submitted timely for review.Submit as-is fiber break-fix report per ticketSubmit monthly cabinet utilization reportSubmit out of scope BOM and supporting document for PO approvalsOthers:Assessment, Acceptance test and Hand-over Documentation from project deployment team and MSPs which includes: Installation of Poles, Hand-Hole and duct calibration.

REQUIRED SKILLS

Telecom industry standards, Network operating centre (NOC), Fiber handling and termination, Network monitoring, diagnosis, Troubleshooting

REQUIRED EDUCATION

Bachelor's degree