Service Fulfillment Engineer
Found in: beBee S NG - 1 month ago
ABOUT THE COMPANY
ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals. As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions. Vision
JOB SUMMARY
Academic: Bachelor's in Computer or Electrical EngineeringProfessional: CCNA, CCNPCustomer-centric, LAN/WAN design, problem-solvingInternational collaboration, network device expertiseHands-on with protocols, routing, security3+ years in telecom, tech-savvy, teamworkNetwork automation awareness.
RESPONSIBILITIES
Enhance customer service by reducing downtime and improving service delivery.Key Results (KPIs)Restore service failures within set time framesImplement new projects seamlesslyProvide prompt communication via OTRSExecute preventive maintenance on the networkSupport sales with bid documents and technical prepEnsure timely project completion and inventory management
REQUIRED SKILLS
Information security, Basic computer maintenance, Communication, Cisco certified network associate (CCNA)
REQUIRED EDUCATION
Bachelor's degree
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