Graduate Trainee

4 weeks ago


Lagos, Nigeria FHON Consulting Full time

Key Responsibilities

Technical Support:

  • Provide technical assistance and support to users regarding hardware, software, network, and other IT-related issues.
  • Troubleshoot problems, diagnose root causes, and implement solutions promptly to minimize downtime and disruption.

System Maintenance and Upgrades:

  • Perform routine maintenance tasks such as system updates, patches, and backups to ensure optimal performance and security.
  • Coordinate with vendors and service providers for hardware/software installations, upgrades, and repairs as needed.

Network Management:

  • Monitor network performance and security, identifying and addressing potential vulnerabilities or areas for improvement.
  • Configure and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.

Data Management:

  • Oversee data storage, backup, and recovery procedures to safeguard critical information and ensure business continuity.
  • Implement data security measures to protect against unauthorized access, data breaches, and cyber threats.

IT Policy Development and Compliance:

  • Develop and maintain IT policies, procedures, and documentation in accordance with industry best practices and regulatory requirements.
  • Ensure compliance with data protection regulations, privacy laws, and other relevant standards.

User Training and Education:

  • Conduct training sessions and create instructional materials to educate users on IT systems, tools, and security practices.
  • Promote awareness of cybersecurity risks and best practices to mitigate potential threats.

IT Asset Management:

  • Maintain an inventory of IT assets, including hardware, software licenses, and peripherals.
  • Track asset lifecycles, perform asset audits, and recommend upgrades or replacements as necessary.

Project Management:

  • Lead or contribute to IT projects, such as system upgrades, software deployments, or infrastructure expansions.
  • Develop project plans, timelines, and budgets, and coordinate resources to achieve project objectives.

Requirements

  • Interested candidates should possess a Bachelor's Degree in relevant fields with 1 - 3 years work experience.

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