Banquet Coordinator

1 month ago


Abuja, Nigeria Bolton White Hotels & Apartments Full time

ABOUT THE COMPANY

Bolton White Hotel is a leading hospitality companylocated in the the heartland of Nigeria, approximately 30 minutes’ drive from the Nnamdi Azikiwe International airport, about 5 minutes drive from the international Conference Center/ National Assembly complex and the Federal Secretariat. The hotel has176 comfortable and stylish luxury bedrooms, en-suite self-catering rooms, great cooling system in all rooms, writing desk and satellite TV, tea/coffee making facilities, direct-detail telephone/modern and Wi-Fi. Non-smoking rooms available on request. It has various conference and banqueting facilities available with seating capacity from 160 to 200 for conference and banqueting. Each venue is air conditioned, with standard audio visual equipment, available on request.

JOB SUMMARY

Preparation of BEO- Banquet Event Orders and responsible for ensuring they are issued and distributed in a timely fashion. Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately. Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel. Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling. Monitor all correspondence to ensure it meets with Hotel policy and procedures. Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up. Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs. Tour, inspect, and monitor banquet rooms and presentations. Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs. Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow-up and communication both internally and to the guest/client. Ensure that Opera Sales and Catering / Other Banqueting software are updated daily for all event space bookings. Ensure that all accounts are properly updated in the banqueting system. Ensure there are enough sales kits available for any customer visit. Ensure feedback received from the host/guests is passed on to all departments. Ensure a positive working relationship between all departments. Able to generate various reports from Banqueting systems and Excel to track group and event revenue etc. Arrange and manage familiarization / educational trips in line with business needs. Attending various trade shows and assigned sales trips with accurate follow-up reports. Follow up with the Sales Manager to obtain/confirm all event-related information promptly. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done promptly. Maintain up-to-date activity and rate information for each account on the banqueting system. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Participate in daily business review meetings, sales meetings, and management meetings. Any other job related to banqueting assigned by the management.How to ApplyInterested and qualified candidates should send their CV and Photograph to: the provided email address using the Job Title as the subject of the mail.

RESPONSIBILITIES

REQUIRED SKILLS

Project management, Hosting, Reporting, Setting up sound systems

REQUIRED EDUCATION

Bachelor's degree