Technical & Training Assistant

3 weeks ago

Lagos, Nigeria Workforce Group Full time

ABOUT THE COMPANY

We support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.

JOB SUMMARY

Person Specification / Qualifications / Requirements Bachelor’s Degree in Computer Science,IT or Project Management - related discipline preferred. 4+ years’ experience in a technical sales support role. Demonstrated track record of assisting in project support, brand management, development and product presentation. Understanding of the technical aspects as it pertains to sales. Unmatched interpersonal, communication, and project management skills. Resilience and persistence.Method of ApplicationInterested and qualified candidates should forward their CVs and Cover letters to: the provided email address using the job title as the subject of the mail.

RESPONSIBILITIES

Candidate Profile We are seeking a seasoned technical & training assistant who will provide technical support to sales people and customers. To succeed in this role, you need top-notch communication, interpersonal, and as well as hands -on project, IT & technical skills. Experience: 3-4 yearsKey Area of Duties Represent the company and promote its image. Guarantee compliance with Compliance rules in its activities regarding business practices. Respect the Group strategy, rules and policies. Be the technical referent for your scope. Carry out technical studies and quotes at the request of customers. Inform customers about technical questions and provide a first level of after-sales service to customers. Technically assist sales managers (training, product presentation, etc.). Work in close collaboration with the International Studies Office (process, use of business software, define specifications, etc.) Implement technical training actions on the group's products and systems. Prepare and lead internal and external technical training. Monitor product and system developments, standards and competing offers.

REQUIRED SKILLS

Sales strategy, Training delivery, IT training, Planning, Troubleshooting

REQUIRED EDUCATION

Bachelor's degree

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