Settlement and Reconciliation Officer
2 months ago
JOB DESCRIPTION
- Ensure settlements are received as at when due, correct pricing is being charged by the processors and loss of fund is prevented.
- Reconciliation of inward and outward settlement for all channels to ensure all transactions were properly settled by the partner banks/product service providers.
- Ensure unsettled transactions are escalated to the affected banks for possible retriever of funds.
- Identify and resolve settlement discrepancies and outstanding.
- Resolve both internal and external customers’ complaint on settlement and product issues.
- Timely processing of Wallet manual commission for non-auto payments
- Reconciliation of VAS product settlement activities for CARD based transactions, received from banks .
- Posting of the reconciled settlement entries on Zoho books.
- Perform daily/weekly analysis of bill payment data: Trends, failure rates etc
Educational Qualifications and Professional Certifications Required
- BSc in any field preferably Accounting.
- Data Analysis Advance Excel, Power BI etc. with minimum working experience of 2years
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