IT Support Specialist

1 month ago


Abuja, Nigeria Merit College or Nursing Sciences Full time

Responsibilities

Support in setting up and installing new hardware and software systems.Assist in diagnosing and troubleshooting computer or network issues.Support with maintaining hardware and software by conducting regular maintenance and updates.Identifying and resolving network, connectivity, and server issues.Upgrading firmware, software, and outdated hardware systems.Assist in monitoring and maintaining security systems and installing updates.Providing technical support to users and resolving technical errors.Performing regular tests, upgrades, and backups.Set up, update, and manage company websites and online resources, such as Google Maps, Google Business, and social media pages.Provide support to employees across multiple internal software systems such as Enterprise software, Outlook Emails, and more.Assist in preparing technical documents, such as error and maintenance reports.Creating user documents and providing training on new computer systems.


Requirements

Bachelor’s degree in computer science, information technology, or related field.At least 1 year of experience as a computer technician or in a similar role.Must have completed the National Youth Service (NYSC) ProgramProficiency in computer operating systems, such as MS Windows, MAC OS, and Linux.Exceptional working knowledge of computer systems, including networks, servers, and system maintenance.Good understanding of computer equipment, including laptops, servers, printers, and routers.Excellent problem-solving, analytical and critical-thinking skills.Good written and verbal communication skills.The ability to stay up to date with the latest advancements in hardware and software.Taking ownership and having an action-oriented mindset.


Apply before COB July 28, 2024.



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