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Restaurant Manager

2 months ago

Lekki, Nigeria Jibs-Ray Nigeria Limited Full time

Job description

  • Organizing schedules and producing shift rotas
  • Working with the HR department to implement Staff incentive
  • Ensuring reports are sent to appropriate channels as at when due.
  • Develop plans and tactics to achieve and exceed daily sales targets
  • Provide individuals with development training to maximize their skills
  • Ensure front counter procedures are being used consistently by all staff
  • Seek and suggest ways to reduce waste and operational costs of the restaurant
  • Ensure orderliness among staff and ensuring all staff are executing their duties on time and that all Staff including new ones are in compliance with company policies
  • Monitor Inventory to ensure that food supplies and restaurant essentials are adequate
  • Develop and implement methods of improving customer satisfaction through excellent service
  • Oversee the general activities of the restaurant during your shift and proper handover to the next shift.
  • Manage absence and disciplinary issues, and escalate to the Human Resources department.
  • Resolve customer’s complaints professionally and review customer’s surveys
  • Maintaining food quality standards by ensuring products delivered from the production floor are in line with the company's standard
  • Oversee food production, storage and presentation to ensure compliance with food, hygiene, health and safety regulations/guidelines.
  • Training staff to follow restaurant procedures, and champion learning and development training to improve team productivity and maximize their skills
  • Keep abreast of local competition and develop plans to retain customers by managing the implementation of local sales-building programs through constant promotion and marketing.
  • Assisting the Managers in carrying out other duties as delegated
  • Expected Reports
  • Daily Operational Report
  • Weekly Staff Attendance
  • Candidates should stay within Lekki phase 1 or its environ
  • Daily Sales Analysis