Quality Officer
2 weeks ago
ABOUT THE COMPANY
Food Concepts Plc was incorporated on 6 December 1999 as Food Concepts & Entertainment Limited and commenced operations in 2000. The Company was converted from a Private Limited Liability Company into a Public Limited Liability Company and the Company's name was subsequently changed to Food Concepts Plc. by a Special Resolution dated 10 May 2009.
Following its incorporation, Food Concepts secured franchises from reputable South African Quick Service Restaurant operators to manage and operate their brands in Nigeria. The Company subsequently acquired and developed other Brands, such as, Chicken Republic, PieXpress, Butterfield, Yum Yum and The Chop Box.
Following a corporate restructuring and divestment, the Company now owns and operates the Chicken Republic, PieXpress and The Chop Box brands as its proprietary food brands.
Chicken Republic is currently trading in 129 locations across Nigeria and Ghana and has plans in place to operate 430 stores by the end of 2024.
PieXpress began trading in 2019 and we presently operate 48 stores in Nigeria, with plans in place to operate 247 PieXpress units by the end of 2024.
We recently launched our new brand, The Chop Box and presently have one outlet in Lagos.
JOB SUMMARY
Educational Qualifications / Experience Minimum of University Degree or equivalent Minimum of 1 year working experience in the food Industry.General Management Competencies / Requirements: Planning, Scheduling, Controlling & Coordinating Strong Oral and written Communication skills Ability to plan, schedule and coordinate effectively Strong Interpersonal Skills.Desired Personal Attributes: Integrity Proactive self-starter Logical Mind Creative Imagination Ability to cope with and work under pressure.
RESPONSIBILITIES
Job Objectives Assurance of quality systems across the company's businesses, establishing controls, verifying input materials, their suppliers and processes that meet world-class benchmarks.Key Duties Carry out analytical tests in conformity with the approved work instruction. Collate and process analytical data, and submit adequate report timely to the superior. Whenever required, will cater for regulatory activities with the government agencies. Always ensure strict adherence to all set operation standards. Ensure conformity of all raw materials and packaging materials to specifications before usage in the central kitchen and dispatch to stores. Ensure all fresh consignments supplied to warehouse are sampled for quality integrity conformity. Whenever required, should carry out spot checks on processes and materials before clearance for use. Develop a measurable standard for materials and processes assigned to him/her. Calibration of all working tools as stipulated in the work instruction. Ensure standardization of all chemicals, media and reagents as stipulated in the work instruction. Maintain a good and traceable documentation for all analytical, development and production processes. Report any non – conformity beyond his competence to the Superior without assumption. Maintain confidentiality of all technical information or documentation at his disposal Perform any other task that may be assigned from time to timeQuality Compliances: Responsible for product labeling compliance and for keeping product specifications current. Plan, promote, and organize training activities related to food quality and food safety. Investigate customer concerns or complaints about food quality. Take necessary steps to control potentially unsafe or poor quality products.Key Measurement / Result Areas (covering all perspectives of the FC Balanced Scorecard) No. of Customer complaints relating to quality of raw and finished products No. of regulatory defaults relating to quality of environmental compliances, raw and finished products % of production conformance to preset quality standards Skills and Requirements: Functional Competencies/Requirements: Familiar with the Food Industry Trends Problem Solving & Analysis Inventory Management Performance Management Strong understanding of the several country's specific business related laws, regulations and policies.
REQUIRED SKILLS
Conflict and complaint resolution, Risk management, Quality management, Quality control and supervision, Stock and inventory management
REQUIRED EDUCATION
Bachelor's degree
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