Front Desk Officer

4 weeks ago


Lagos, Lagos, Nigeria Winock Solar Limited Full time

ABOUT THE COMPANY

Equipment Rent to own service provider for micro-businesses in Nigeria
Rent
Tell us the equipment that you need to grow your micro-business and we will rent it to you.
Pay
Make convenient rental payments to us from the income generated from the equipment.
Own
Flexibly choose to rent the equipment for 3 – 12 months and you can own it at the end of the rental tenor.

JOB SUMMARY

Required Skills and Qualifications Bachelor's Degree in any field. Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English.Preferred Skills and Qualifications: 1 - 2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

RESPONSIBILITIES

Job Description You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your Role Handle the front desk and maintain visitor records. Manage administrative chores and organisational tasks. Create a welcoming, professional environment for vistors and customers.Your Tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages.

REQUIRED SKILLS

Document and archive management, Office administration, management, Answering telephones and call management, Email correspondence, Office reception

REQUIRED EDUCATION

Bachelor's degree


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