Site Officer

4 weeks ago


Lagos, Lagos, Nigeria Speedaf Full time

ABOUT THE COMPANY

Speedaf was established in 2019. We are a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expand global network, develop and optimize products, improve customer experience, and introduce IT technologies and equipment to realize automatic operations.
Currently, we are building an intra-Africa and China-Africa service network to support air, sea and road transportation with the aim to be the leading diversified integrated logistics solution provider between China and Africa. By doing so, it will reduce end-to-end logistics costs between China and Africa while providing a stable and recognized logistics services to our customers.
Speedaf is localization-oriented, and we believe in creating both opportunities and possibilities of every region we operate in. We work with local teams and understand needs of customers. We offer a variety of products and value added service to cover different commercial or personal scenarios for our customers.

JOB SUMMARY

Qualifications and SkillsHigh school diploma or equivalent qualification.Prior experience in logistics, parcel handling, or customer service preferred.Strong attention to detail and accuracy in parcel processing.Good communication skills and ability to interact effectively with customers.Proficiency in basic computer applications for data entry and system updates.Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.SalaryN75,000 monthly.

RESPONSIBILITIES

Arrival scan: arrive all parcels from DC accurately and timelyDelivery scan: Initiate all delivery scan on parcels for courier and confirm the actual number of parcels taking out.Issue parcel Audit: Initiate right issue parcel after audit calls to verify authenticity of issue parcels. All Rescheduled parcels should be physically check. It's not allowed to virtually state issue parcel without physically present.Daily system update of cancellations, issue parcels, stayed beyond SLA and many others as required.Attend to walk-in customer that wants to send or picks parcels.Cash Collection, COD reconciliation and deposits of cash in the bank.Cancellation and departure scan: daily backlog check for cancel/rejected parcels; Ali economy 30 days and standard parcel 7 days and hand the aged parcels toAnd many others as assigned

REQUIRED SKILLS

Construction management, Reporting, Office administration, management, Logistics planning and management, Stock and inventory management

REQUIRED EDUCATION

Diploma, Associate's degree



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