Account Officer

2 months ago


Lagos, Lagos, Nigeria Revenstrat Integrated Services Full time

Job Summary

  • The Account Officer plays a dual role, serving as both a customer service representative and a field vendor on boarding agent for Fast Gas and Fast Logistics. This position is crucial for maintaining customer satisfaction and expanding the company's vendor network.

Key Responsibilities

  • Provide exceptional customer support, handling inquiries and resolving complaints
  • Conduct field visits to onboard new vendors onto the company's app
  • Maintain accurate customer and vendor records
  • Assist in retaining and growing the customer base
  • Contribute to achieving customer satisfaction and vendor onboarding targets

Qualifications

  • Bachelor's Degree in Business Administration, Customer Service, or related field
  • 1-2 years of experience in customer service or account management
  • Excellent communication and interpersonal skills
  • Ability to work independently in the field
  • Proficiency in CRM software and mobile applications
  • Valid driver's license and willingness to travel locally.

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