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POS Officer

2 months ago

Marina Victoria Island, Nigeria Tranter IT Infrastructure Services Limited Full time

Salary: 140k

Responsibilities

  • Escalating merchant's complaints such as chargebacks/failed/delayed settlement to the appropriate team.
  • Sourcing and onboarding of new merchant.
  • Visitation of merchants and repairs of terminal to provide firsthand support and resolve POS issues.
  • Creating marketing strategies to achieve giving sales targets.
  • Training of merchants and their sales reps on how to use the terminal effectively.
  • Retrieving terminals from inactive merchants
  • Remapping retrieved terminals to new merchants or those with faulty terminals.
  • Making requests for terminal replacements in cases of damage

Requirements

  • Skilled in data analysis using excel
  • Ability to work under pressure
  • Willing to learn fast
  • Good communication skills.
  • Minimum of 1-2 years' work experience.