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Receptionist

3 months ago

Ibadan, Oyo State, Nigeria LEAM Consulting Limited Full time

Job Description

  • We are looking for a receptionist to serve as our guests' first point of contact and manage all aspects of their accommodation.

Responsibilities

  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information like contact details and exact dates of their stay
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs

Requirements

  • OND/HND/B.Sc in any relevant field
  • Minimum of 1-2 years experience
  • Customer service attitude
  • Excellent communication and organizational skills
  • Knowledge of basic accounting