Customer Representative
Found in: beBee jobs NG - 2 weeks ago
ABOUT THE COMPANY
We are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.
Our well-designed customs clearance program reduces cycle time, improves shipment visibility, and lowers cost. The knowledgeable professionals of Zenith Carex provide timely and reliable management of your shipment from arrival, return of empty containers and to final destination. We offer clearance in a consistent, timely, and cost-effective manner by acting as a direct extension of your business.
Zenith Carex International operates individual service programs, and takes full responsibility in providing correct and well-prepared documentation. Our tested methodology avoids expensive and time-consuming delays.
Today, a host of bilateral and multinational trade agreements provide ample opportunity to minimize import duties. The seasoned Zenith Carex International team understands and tracks the most advantageous customs requirements. The result is a critical edge in expedited customs clearance and delivery of goods.
JOB SUMMARY
B.Sc in Marketing, Business Administration, Sales or relevant field.Must have at least 4years work experience as sales/client relationships with track record.Experience in marketing will be an advantage.Must be living in close proximity to our branch office in OshogboMust pay attention todetails.Good record-keeping skills.Excellent customer service skill.Must have integrity.Must be courteous and presentable.Should be able to work with less supervision.
RESPONSIBILITIES
Job DescriptionProvide client support and handle client communications effectively.Discuss business contracts and cost with clients.Build connections on behalf of the company.Ability to open and close deals.Maintain existing clients and generate new clients to achieve revenue goals.Identifying new business markets and recording daily customer transactions.Handle clients complaints, provide appropriate solutions and alternatives within the time limits.Must-have flare for sales.Ability to work with less supervision.Maintain up-to-date knowledge about company products and services.Keep records of clients interactions, process clients account and file documents.Provide accurate, valid and complete information by using the right methods/tools.Create frequent reviews and reports with sales and financial data.Ability to make presentations on products and servicesInitiate dealsIdentify target markets
REQUIRED SKILLS
Customer service, Sales strategy, After sales, Customer support, CRM systems, Customer relations
REQUIRED EDUCATION
Bachelor's degree
