Graduate Trainee

3 weeks ago


Lagos, Lagos, Nigeria TATAgency Limited Full time

Job Description

  • We are seeking a dynamic and motivated Visa Officer - Graduate Trainee to join our team.
  • This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.

Responsibilities

  • Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times.
  • Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations.
  • Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries.
  • Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communications.
  • Assist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed.
  • Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
  • Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to clients.

Qualifications

  • Bachelor's degree in any field.
  • Strong interest in the travel industry and desire to pursue a career in visa processing and customer service.
  • Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
  • Ability to learn quickly, adapt to new environments, and work effectively in a team.
  • Proficiency in computer skills, including Microsoft Office applications and internet research

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