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Job Description
- We are seeking a dynamic and motivated Visa Officer - Graduate Trainee to join our team.
- This position is ideal for recent graduates who are passionate about the travel industry and eager to gain practical experience in visa processing and customer service.
Responsibilities
- Assist clients with visa inquiries, including providing information on visa requirements, application procedures, and processing times.
- Learn to review and assess visa applications for accuracy, completeness, and compliance with immigration laws and regulations.
- Gain knowledge of visa categories, documentation requirements, and visa application processes for various countries.
- Provide personalized assistance and support to clients throughout the visa application process, including document preparation, appointment scheduling, and follow-up communications.
- Assist with maintaining accurate records of visa applications, approvals, and rejections, and generate reports as needed.
- Participate in training sessions, workshops, and on-the-job learning opportunities to enhance skills and knowledge in visa processing and customer service
- Collaborate with other team members to ensure efficient operations of the visa department and deliver exceptional service to clients.
Qualifications
- Bachelor's degree in any field.
- Strong interest in the travel industry and desire to pursue a career in visa processing and customer service.
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
- Ability to learn quickly, adapt to new environments, and work effectively in a team.
- Proficiency in computer skills, including Microsoft Office applications and internet research
