Supermarket Supervisor

2 months ago

Lagos, Lagos, Nigeria Zurishaddai Recruitment Agency Full time

Job Description

  • We are seeking a dedicated and experienced Supermarket Supervisor to oversee the day-to-day operations of our supermarket.
  • The ideal candidate will have strong leadership skills, excellent communication abilities, and a thorough understanding of retail operations.
  • As a Supermarket Supervisor, you will be responsible for ensuring smooth functioning of all departments, maintaining inventory levels, and delivering exceptional customer service.

Key Responsibilities

  • Oversee daily operations of the supermarket, including opening and closing procedures.
  • Manage and supervise supermarket staff, including scheduling, training, and performance evaluations.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Monitor inventory levels and order merchandise as needed to maintain appropriate stock levels.
  • Coordinate with vendors and suppliers to ensure timely delivery of products.
  • Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Ensure cleanliness and organization of the supermarket, including aisles, shelves, and storage areas.
  • Implement strategies to maximize sales and profitability, including merchandising and promotional activities.
  • Conduct regular audits to ensure accuracy of pricing, labeling, and signage.
  • Monitor employee productivity and provide feedback and coaching as necessary.
  • Enforce security measures to prevent theft and losses.
  • Prepare and analyze reports on sales, expenses, and inventory levels.
  • Stay updated on industry trends, market conditions, and competitor activities.

Requirements

  • High school diploma or equivalent; college degree is a plus.
  • Proven experience in a supervisory role in a supermarket or retail environment.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Knowledge of inventory management principles and procedures.
  • Familiarity with POS systems and other retail software.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

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