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Quality & Safety Manager

2 months ago

Lagos, Lagos, Nigeria United Nigeria Airlines Full time
Quality and Safety Manager Job Title: Quality and Safety Manager Company: United Nigeria Airlines

The Quality and Safety Manager is a critical role within our organization, responsible for overseeing and managing all aspects of quality assurance and safety programs.

Key Responsibilities:
  • Develop, implement, and maintain the airline's Safety Management System (SMS) in accordance with regulatory requirements.
  • Conduct safety risk assessments and hazard analyses, and ensure that mitigation strategies are effectively implemented.
  • Oversee incident and accident investigations, ensuring that root causes are identified, and corrective actions are taken.
  • Promote a safety culture throughout the organization by conducting training, workshops, and awareness programs.
  • Liaise with aviation authorities and other regulatory bodies regarding safety issues and compliance.
Quality Assurance:
  • Develop and implement the Quality Management System (QMS) to ensure compliance with industry standards, such as IOSA, ISO, and NCAA.
  • Conduct regular audits and inspections of operational procedures, maintenance practices, and other critical functions to ensure adherence to quality standards.
  • Monitor and evaluate the effectiveness of the QMS and identify areas for continuous improvement.
  • Establish a quality system in the company that complies with all relevant aviation regulations and directives.
Regulatory Compliance:
  • Ensure compliance with all relevant aviation regulations, including those set by ICAO, NCAA, and other applicable bodies.
  • Keep up-to-date with changes in aviation regulations and standards, and ensure the airline's operations remain compliant.
  • Prepare and submit reports to regulatory bodies as required.
Incident Management:
  • Lead the investigation of safety incidents and quality non-conformances.
  • Collaborate with relevant departments to develop and implement corrective and preventive actions.
  • Maintain incident reporting systems and ensure accurate documentation of all safety and quality incidents.
Training and Development:
  • Develop and deliver training programs related to safety, quality, and compliance for staff at all levels.
  • Provide guidance and support to staff on safety and quality matters.
  • Ensure that all personnel are aware of their responsibilities regarding safety and quality.
  • Lead initiatives to improve safety performance, operational efficiency, and quality standards.
  • Monitor key performance indicators (KPIs) related to safety and quality and report on trends and areas for improvement.
Requirements:
  • Strong attention to detail and organizational skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Leadership and team management experience.
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office and relevant aviation safety software.
Qualifications:
  • Bachelor's degree in Aviation Management, Safety Management, Engineering, or a related field.
  • At least 5-7 years of experience in quality assurance and safety management within the airline industry.
  • In-depth knowledge of aviation safety regulations and industry standards.
  • Excellent communication and leadership abilities.
  • Strong analytical and problem-solving skills.
  • Certified Aviation Quality Auditor (CAQA) or similar certification is preferred.
  • Proficiency in safety management software and quality management tools.