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Senior Associate
3 months ago
Ogun State, Nigeria
21Search Limited
Full time
Job Description
- We are recruiting to fill the role of a Senior Associate, Operations.
- The Senior Associate, Operations will be responsible for overseeing and managing the day-to-day operations of the businesses, ensuring efficient and effective processes across various units to achieve business goals and objectives.
- The candidate will lead and direct the organizations' operational activities, including Trucking, Truck Maintenance, Trips Management, Supply Chain, Operations and Business Management.
- This role involves implementing policies, depth execution ofmanagement decisions, maximum security of lives and properties, operational excellence, instilling discipline where necessary and customer satisfaction.
Responsibilities
- Develop and implement operational strategies, policies, and procedures for depth execution of management decisions, improve efficiency, and achieve business objectives.
- Provide leadership and direction to unit heads, ensuring alignment with organizational goals and priorities.
- Oversee day-to-day operations, including Truck Maintenance and Repairs, Trips Management, Business Management, to meet customer demand and delivery targets.
- Monitor key performance indicators KPIs, metrics, and operational benchmarks to assess performance, identify areas for improvement, and drive operational excellence.
- Lead cross-functional teams to develop and implement process improvements, cost-saving initiatives, and quality enhancement programs.
- Collaborate with necessary teams to forecast demand, plan trip schedules, ensure timely repair and maintenance, and manage resources effectively.
- Ensure compliance with regulatory requirements, industry standards, and safety regulations in all operational activities.
- Identify risks, vulnerabilities, and opportunities in operational processes and develop strategies to mitigate risks and capitalize on opportunities.
- Foster a culture of continuous improvement, innovation, and accountability within the operations team, encouraging feedback and collaboration.
- Develop and manage budgets, financial forecasts, and cost-control measures to optimize resource allocation and maximize profitability.
- Build and maintain relationships with clients, vendors, and service providers to negotiate contracts, resolve issues, and ensure timely delivery of goods and services.
- Lead change management initiatives and organizational transformation efforts to adapt to evolving market conditions and business needs.
- Provide regular reports, updates, and presentations to management and stakeholders on operational performance, initiatives, and achievements.
- Mentor, coach, and develop team members, providing guidance, support, and opportunities for professional growth and advancement.
- Represent the organization in external forums and business partnerships, promoting the company's reputation and interests.
Requirements
- Bachelor's degree in Business administration, Transportation or related field; master's degree or MBA will be an added advantage.
- Proven experience in operations management, with a track record of success in leading operational functions in a complex organization.
- Strong understanding of Logistics business operation, fleet management, diesel supply .
- Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve performance goals.
- Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
- Analytical mindset and data-driven decision-making skills, with proficiency in analyzing and interpreting operational metrics and performance indicators.
- Effective communication and interpersonal skills, with the ability to collaborate and influence cross-functional teams and stakeholders.
- Results-oriented mindset, with a focus on delivering measurable outcomes and driving operational efficiency.
- Knowledge of relevant regulations, compliance standards, and industry best practices in operations management.
- Adaptability and resilience to thrive in a dynamic, fast-paced environment and manage competing priorities effectively.