Fraud Desk Officer

Overview:

The Fraud Desk Officer plays a critical role in safeguarding the organization against fraudulent activities. They are responsible for monitoring, detecting, and preventing fraudulent transactions or behaviors, thereby minimizing financial losses and preserving the organization's reputation. This role requires strong analytical skills, attention to detail, and the ability to effectively communicate findings to relevant stakeholders.

Key Responsibilities:

• Monitor and analyze transactions, accounts, and customer activities to identify potential fraudulent behavior.
• Investigate suspicious activities or transactions, gathering evidence and documenting findings.
• Collaborate with internal teams such as Risk Management, Compliance, and Legal to escalate and resolve fraud-related issues.
• Develop and implement fraud prevention strategies, including the review and enhancement of existing fraud detection processes.
• Stay updated on emerging fraud trends, techniques, and tools to continually improve fraud detection capabilities.
• Conduct regular fraud risk assessments and recommend controls to mitigate risks.
• Provide training and guidance to employees on fraud prevention measures and best practices.
• Prepare and maintain detailed reports on fraud incidents, including trends, patterns, and losses.
• Liaise with law enforcement agencies and external partners to report and investigate fraud cases when necessary.
• Maintain confidentiality and integrity in handling sensitive information related to fraud investigations.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• ​Proven experience 1-3 years working in fraud detection, investigation, or related roles.
• Strong analytical skills and the ability to interpret complex data sets.
• Excellent attention to detail and the ability to identify anomalies or irregularities.
• Knowledge of fraud detection tools, techniques, and regulations.
• Proficiency in using relevant software and tools for data analysis and reporting.
• Effective communication skills, both verbal and written, with the ability to present findings to diverse audiences.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong ethical standards and integrity, with a commitment to upholding the organization's values.