Sales Specialist

4 weeks ago

Lagos, Lagos, Nigeria ABB Full time
Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

You will be working as Sales Specialist and will be part of Motion business area for Service division based in Lagos, Nigeria. In this role you will be responsible to drive Oil & Gas (O&G) service sales process in collaboration with the motion Local sales Unit (LSU) Manager, generate service sales opportunities and secure profitable sales within the designated areas, focus on Installed Base (IB) penetration and sell the entire service product portfolio. Build long-term customer relationships and ensure immediate response to specific customer needs and issues.

This is a position with global grade

13

This position reports to

Local Sales Unit Manager - Motion

Your responsibilities
  • Contributing to risk assessments related to price and quality, registering required information into the appropriate customer database, ensuring technical reliability, safety and cost-effective solutions to satisfy customer's needs, complying with health, safety and integrity directives with zero tolerance
  • In collaboration with motion LSU Manager implementing service sales strategy, penetrating IB, promoting various upgrade, retrofit and value add solutions to the benefit of the customer and ABB
  • Understanding the channel strategy and the establishment of related prices and preparing sales plans, reviewing them and proposing recovery plan(s) when needed, regularly updating installed base in ServIS (the approved Service database) with the changes made at site
  • Utilizing ServIS to understand the existing installed base (IB) and identifying and developing sales opportunities for service products and solutions to penetrate the existing IB/new IBs in the market, focusing on the entire service portfolio to secure profit for assigned division (MOSE)
  • Generating service sales leads and developing new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios
  • Establishing long-term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM), registering customer feedback and ensuring customer satisfaction throughout the sales process
  • Selling entire service product portfolio to expand ABB footprint in the designated areas, charting out and monitoring sales proposals, tenders and follow up proposal statistics, preparing ABB's Service offerings based on customer need and in coordination with motions Local Sales Unit Manager
  • Communicating contract details in accordance with ABB offering and strategy and managing administrative sales processes
  • Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings), translating the needs of customer into relevant ABB Service offerings and solutions
Your background
  • Diploma / Degree in Electrical Engineering
  • Minimum 5 years of experience with good technical background
  • Strong interpersonal and leadership skills, self-motivation, curiosity, can-do attitude, pragmatism, highest standard of integrity, personal leadership skills
  • Experience with customer specifications review, proposal development and contract development are required
  • Strong communication skills, with the ability to promote proposed solutions to stakeholders who may not have a technical background
  • Ability to build excellent customer relationship and provide superior customer experience, proficiency in Power Point and are preferred
  • Collaborative mindset with excellent written and oral communication in English, cross cultural experience and teamwork player
More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day.

Work model: on site #LI-onsite

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