Quality Assurance Coordinator

3 weeks ago


Lagos Ogun, Nigeria Value Edge Management Service Limited Full time

Key Responsibilities:

  • Conduct thorough analyses of current business processes to pinpoint improvement and optimization opportunities.
  • Lead the development and execution of strategic process improvement initiatives aimed at boosting efficiency, productivity, and quality.
  • Actively search for innovation and adopt industry best practices to facilitate continuous business enhancements.
  • Collaborate with teams across various functions to collect data and insights on process efficiency and effectiveness.
  • Employ analytical tools and methodologies to uncover the root causes of process inefficiencies and devise actionable solutions.
  • Track and assess the impact of implemented improvements using data analysis and stakeholder feedback to ensure desired outcomes are achieved.
  • Effectively communicate ongoing progress, outcomes, and recommendations to a broad range of stakeholders, from management to frontline employees.
  • Facilitate training sessions and provide support to staff regarding new processes and procedures to ensure a smooth transition and adoption.
  • Play a key role in the creation, upkeep, and refinement of process documentation, standards, and guidelines.
  • Stay abreast of the latest industry trends, emerging technologies, and best practices within the business process improvement sphere.

Qualifications:

  • A Bachelor's degree in Accounting, Business Administration, Engineering, or a related field.
  • Demonstrated experience in process improvement, business analysis, or a similar capacity.
  • Strong proficiency in process improvement methodologies, including but not limited to Kaizen, Six Sigma, or Lean.
  • Experience with API Q2 training or practice is highly desirable.
  • Active membership in relevant professional bodies is preferred.


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