Customer Finance
1 month ago
ABOUT THE COMPANY
Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.
Working with local and international technical partners, our operational approach is to help our customers achieve business process efficiency, people productivity, environmental responsibilities, and better bottom line performance by blending our technical competence with the local capacities in the markets where we operate.
From Nigeria to Ghana, Cameroon to Senegal, South Africa to the UAE, and more than 10 other African countries; we combine the ease of technology, our knowledge of the local environments, and understanding of global best practices to deliver total real estate solutions that help you make real difference in the things that matter to you.
Whatever your needs are in the total real estate value chain; whether optimizing your Real Estate operational costs, seeking to bridge Africa's widening housing gap, or improving healthcare delivery and administration; we have developed the capacity for limitless opportunities and possibilities. With us, you will make the real difference.
Click on the links below to view our Quality Health, Safety & Environment Policy State:
JOB SUMMARY
First Degree in Finance, Business Administration, Economics, or any other related disciplineMSc / MBA is an added advantageMinimum of 5 years in a Primary Mortgage Institution with working knowledge of Nigeria Housing Fund disbursement or property development companyExperience coordinating Nigeria Housing Fundmortgage operations.Familiarity with financial software programs such as CRM and LOS.Working knowledge of banking services regulations.
RESPONSIBILITIES
Financials:Monitor and analyze portfolio growth, sales, service, credit quality, ROI, MFI, and expense results for the portfolio.Generate opportunities for sales specialists for Bank, General Insurance, and Life products using the agreed sales process.Coordinate the disbursement of all outstanding mortgages within the Federal Mortgage Bank of Nigeria and partner Private Mortgage Informationsystem.Ensure alignment of mortgage provision with the real estate development strategic business objectives.Profile offtakes to meet National Housing Fund /Private Mortgage Information criterionBook mortgages for off-takers of the Development Company's product output across sites.Develop and manage a bouquet of mortgage products and service offerings for the company's customers.Customer/Service:Support improvement and monitor the relevant customer service/customer satisfaction outcomes for the portfolio.Manage the mortgage application processes for clients to deliver a high-level customer experience.Monitor customer repayments and provide up-to-date financial statements on customer transactions.Provide advisory to customers on best mortgage options and processes for accessing same.Coordinate with other departments within the company to ensure that all mortgage processing activities are completed on timeInterface with mortgage lenders, sales team, finance, and other internal and external stakeholders adequatelyRisk:Ability to identify an acceptable level of lending risk, in line with the company's risk appetite statement, and to maximize profit from that transactionSupport and demonstrate a risk management culture in line with the company's valuesKeep up to date with new mortgage products and changes in mortgage regulation.
REQUIRED SKILLS
Customer service, Knowledge of the Banking Act, Financial analysis, Mortgage loans, Due diligence
REQUIRED EDUCATION
Bachelor's degree
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