Team Lead, Visa Settlement

1 month ago

Lagos, Lagos, Nigeria First Bank of Nigeria Limited Full time

ABOUT THE COMPANY

First Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.

JOB SUMMARY

Supervise and manage the VISA Settlement Desks In line with stated processes and procedures.

RESPONSIBILITIES

Supervises the prompt and accurate settlement of all variants of the VISA Card (Classic, Gold, Premium and prepaid) across the different transaction types (Domestic & International transactions) and across the available channels (ATM, POS and Web)Oversees the timely and accurate treatment of all VISA Dispense errors, chargebacks, representments, cash disbursement reversal adjustments and refunds.Manages the settlement of VISA First Pay link transactions.Partner with Account monitoring and Investigating team in the review and resolution of reconciliation entries on Visa related accountsSupervises timely upload of all off cycle, annual and monthly credit card repayment asProcessing of upload files from other sections of the unit.Manages the correct recognition of fees, charges and income for all VISA transactions.Ensures prompt and accurate funding of offshore accounts.Ensure timely resolution of discrepancies and enquiries on customers' accounts and merchant settlements related to VISA transactions.Monitor and close all SLAs emanating from VISA settlement activity.Ensure proper and adequate stakeholders' engagement as the need arises.Ensures a database of VISA activity files are maintained and updated.Review with the business and processing of VISA International monthly billing to the Bank (training costs, issuer fees, acquirer fees, etc.)

REQUIRED SKILLS

Accounting, Analytics, Quality management, Risk analysis, Team leadership, Corporate banking

REQUIRED EDUCATION

Bachelor's degree

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