Senior Programme Manager

4 weeks ago

Lagos, Lagos, Nigeria Co-Creation Hub CcHUB Nigeria Full time

Job Description

  • The Senior Program Manager is a key member of the Startup Support Unit, responsible for designing and executing high-impact programs to foster the growth of startups across the continent.
  • This role encompasses the end-to-end management of assigned programs, including design, planning, resource allocation, coordination, and reporting.
  • The Senior Program Manager oversees the application, selection, and onboarding of startups, manages program teams, and acts as a dedicated resource for startups, supporting their success and identifying relevant opportunities to ensure all programs meet the objectives of CcHUB and its strategic partners.
  • The Senior Program Manager actively engages with entrepreneurs, experts, and partners, fostering strong relationships within the startup ecosystem.
  • Staying abreast of emerging trends and technologies in the innovation ecosystem is crucial for this role.
  • This position demands meticulous attention to detail and expertise in productivity tools.
  • Additionally, the Senior Program Manager collaborates with the Head of Startup Support to assist other program teams within the unit.

DUTIES AND RESPONSIBILITIES

Program Design, Implementation, and Oversight:

  • Collaborate with the Head of Startup Support to design, develop, and oversee the successful execution of strategic programs, ensuring alignment with strategic aims and objectives.
  • Initiate and manage new program management initiatives, ensuring adherence to design thinking methodology, program management frameworks, company policies, and legal guidelines.
  • Oversee the end-to-end project execution process, including deadlines, milestones, resource allocation, and the engagement of external resources when necessary.
  • Lead the planning, coordination, and execution of high-quality program events, managing all aspects from publicity and invitations to vendor engagement and risk management.
  • Independently develop and deliver comprehensive program proposals to stakeholders and partners.
  • Effectively collaborate with multiple stakeholders from diverse cultures to achieve set objectives.

Program Monitoring, Evaluation, and Reporting:

  • Monitor and ensure the timeliness, quality, and accuracy of program activities ensuring compliance with contractual and program commitments.
  • Develop, implement, and manage key performance indicators KPIs for each area of responsibility, ensuring targets are met and reported on.
  • Facilitate effective communication and information flow among partners and stakeholders.
  • Prepare and submit timely, high-quality program and project performance reports in accordance with established standards and guidelines.
  • Identify, assess, and mitigate risks associated with program activities.

Startup Support and Innovation Management:

  • Provide basic guidance on product, talent, marketing, and investment needs of the startups including reviewing pitch decks and appropriately matching startups with the right experts.
  • Lead capacity building and workshop sessions for startups, and partners.
  • Contribute to research and thought leadership resources on startup support and innovation.

Team Leadership and Development:

  • Collaborate with the Head of Startup Support to assess and develop team capacity, ensuring the necessary skills and competencies are in place to achieve unit and organizational goals.
  • Foster an empowering and collaborative work environment, promoting team building and aligning with the company's values, culture, and principles.
  • Assign performance goals, provide regular feedback, and conduct comprehensive performance assessments to support the professional development of team members.

Qualifications
Education and Experience:

  • A good first degree in Technology, Business Management, or a related field is preferred an advanced degree in business, innovation or technology management will be an added advantage.
  • Minimum of 8+ years experience in program/project management within the startup space, enterprise development, venture funding, or management consulting.
  • Entrepreneurial experience or experience working in entrepreneurial environments such as incubators and accelerators is a must.
  • Experience in designing and creating learning content for innovation programs, workshops and training.

Skills and Attributes:

  • Leadership and stakeholder management experience.
  • Passion for technology, startups, and innovation, with a comprehensive understanding of the technology ecosystem.
  • Excellent verbal and written communication skills in English.
  • Exceptional ability for self-directed learning and rapid application of knowledge.
  • Comfortable working in a dynamic fast-paced environment with clear expectations.
  • Systems thinking approach with the ability to design and implement scalable processes.
  • Organized, resourceful, and able to take initiative and make sound decisions.
  • Creative problem-solving abilities and analytical thinking skills.
  • Strong emotional intelligence, active listening skills, and high empathy.
  • Collaborative team player who can effectively prioritize and manage multiple tasks while maintaining accuracy and attention to detail.
  • Proficiency in Microsoft and Google suites.
  • Project Management Professional PMP certification is a plus but not required.
  • Willingness to travel.

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