Coordinator, Facility

ABOUT THE COMPANY

eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA's technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

JOB SUMMARY

Minimum of Bachelor's degree or HND from college or university in Architecture, Quantity Surveying, Building Technology, Estate Management, Facility Management, Business Management and Project Management or relevant areas is required.Minimum of Four (4) years prior experience in facilities management in a large corporate setting, NGO or related industry or an equivalent combination of education and experience.The post holder will be required to work effectively under pressure, be resilient and able to work in a busy, challenging and rapidly changing and insecure environment. Will also be expected to work through late hours and weekends quite frequently..Excellent customer service communication skills.Ability to motivate others, delegation, and timely/quality decision making.Excellent interpersonal, communication and organizational skills.Ability to communicate, interact and influence effectively at all levels within the Organization.Must have the ability to manage conflicts and resolve problems effectively.Action oriented and resilient in a fast-paced environment.

RESPONSIBILITIES

The Coordinator - Facility will work with and be supervised by the Associate Manager, Operations Engineering.The Coordinator - Facility role is to ensure the effective management of the office operations and facility. Provides clear objectives to team members and offers support as needed. Monitors facility staff timekeeping and various leaves. What you'll do To perform this job successfully, the Coordinator - Facility must be able to perform each essential duty satisfactorily. Other duties may be assigned:Supervises and assures effective operation of organization's office/residential building and other related property and grounds.Serves as the primary contact with staff, members and clients for a specific facility and other related property and grounds.Supervises facility support employees. Provides clear objectives and offers support as needed.Ensures compliance with safety and security policies and processes at all times.Maintains a secure environment by keeping lock and access information confidential and complying with regulations.Distributes and retrieves access cards and keys to facility staff members.Ensure effective management of member/guest registration, visits and events.Promptly respond to requests from members/guests while ensuring compliance with rules and regulationsEnsures scheduled maintenance is carried out on facility and equipment in a proactive manner to prevent failures or premature wear and tear. This is essential to ensure continuous operation of the facility.Conducts regular facility (and related property and grounds] and equipment inspections to assure effective operation and maintenance.Identifies areas for improvement in facility management and brings to the attention of Associate Manager, Program Operations.. Responds to complaints regarding facility from staff members and/or clients in a timely manner (i.e., regarding lighting, building temperature, equipment failure, etc.).Sets up appropriate office space for new employees.Ensure the facility is adequately stocked with essential supplies and maintain an efficient re-ordering system to prevent stock-outs.Maintains facility supplies and facility services. Arranges timely repairs, as necessary.Maintains accurate records and generates a variety of reports utilizing spreadsheets and databases.Ensures all inputs needed for the periodic procurement plan are provided in a timely and efficient manner.Provides timely periodic reports regarding facility management tasks and activities in a timely and efficient mannerResponsible for performing any other duty assigned by Management.Is consistently at work and on time.Participates in and promotes a positive, supportive, cooperative team environment.Attends and participates in staff meetings, training classes and supervision.Adheres to policies and procedures.Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

REQUIRED SKILLS

Document and archive management, Compliance, Office administration, management, Procurement, Office reception, Presentation preparation and editing (Microsoft PowerPoint)

REQUIRED EDUCATION

Bachelor's degree