Customer Experience Analyst

To Carry Out Your Role...You'll dissect customer data on everything from purchase to engagement to churn, uncovering trends and painting a clear picture of the customer journey.Become a customer journey cartographer, mapping out each touchpoint and identifying pain points or opportunities to delight customers.Collaborate with teams across the company to...

ABOUT THE COMPANYWe want to change what it means to be an entrepreneur by giving entrepreneurs a new name, one that commands utmost respect and adoration.We want entrepreneurs to see themselves as deserving of high esteem and such entrepreneurs must be quick to separate themselves from mere hustlers. When entrepreneurs associate with our brand, they must...

Business Intelligence Analyst Responsibilities:Collaborate with cross-function teams to develop and maintain data models, dashboards, and reports supporting business decisions.Develop and maintain data visualization tools to communicate complex data in a simple and effective manner.Conduct in-depth analysis of market trends, customer behavior, and business...

DescriptionThe Onsite Support Analyst is responsible for serving as a desktop support expert responsible for computer hardware, software location specific or global and peripherals. The Onsite Support Analyst acts as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.Job...

The F4G Analyst will be crucial in supporting the Cost Efficiency and Process Efficiency F4G initiative within DTPS the potential scope is within the range of 50-100mio EUR per year. This role requires a combination of analytical skills, technology acumen, and a strong understanding of IT financial management. The F4G Analyst will assist in executing...

ABOUT THE COMPANYLumos offers clean, affordable solar power to a market of 40% of Nigeria's population who live within and off the electricity grid areas. Our solution, the Lumos Mobile Electricity rides on the MTN network and infrastructure. Lumos and MTN believe that everyone has the right to enjoy a better quality of life and we are proud to provide...

Our client, a leading project development and investment company is seeking a highly motivated and analytical Investment Analyst. He/she will play a key role in analyzing project feasibility, conducting due diligence, and providing recommendations to support investment decision-making.Key Responsibilities Advanced skills in the usage of Microsoft Excel, Word...

About the roleKlasha is seeking a Data Analyst to work with the product team in delivering accurate data analysis and visualization for the organization. The Data Analyst should be able to deliver excellent stakeholder management and business impact while working within assigned timelines.As an early-stage startup, you will come up with creative solutions,...

ABOUT THE COMPANYOur vision is to reinvent the way in which financial services and products are delivered. The company's goal is to pioneer the way in which more than 100 million businesses around the world access any financial product easily and securely, to help them succeed in the fourth industrial revolution.JOB SUMMARYRequirementsExperience we think...

About the roleWe are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team.In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.Key responsibilities:Identifying and investigating cases of fraud across our various...

ABOUT THE COMPANYWe're here to help you get the best out of your money, no strings attached.Welcome to your freedomJOB SUMMARYRequirementsA Degree in the Information Technology field (e.g., Statistics, Economics, Math, Science, Engineering)3+ Years of experience in a Business Intelligence and/or Data Analyst role, with a focus on analyzing and understanding...

Job Summary: The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for third-party solution/technology providers and work closely with the providers while carrying out tests to...

JOB SUMMARYMinimum Requirements Required To Be a Waver Bachelor's Degree in Financial Management or Investment Management, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred. Minimum of 1 year working experience in Sanction Compliance Programs, preferably in the payment industry....

ABOUT THE COMPANYAbout UsWe have a hard-earned reputation for excellent business practices and delivery, built over 95 years of global experience in the corporate service delivery. The group activities delivers solution that exceed expectation. THINK SERVICE, CALL Fort Knox Group.VisionTo always be the first name for enterprise service delivery in...

ABOUT THE COMPANYPalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.JOB SUMMARYQualifications Bachelor's degree in Human Resources, Accounting, Finance, Math & Statistics or related field. Excellent verbal and written communication skills Strong data-entry and...

Job DescriptionWe are currently seeking a young, excel-expert data analyst to join our HR team PalmPay Limited. As an Employee Relations Analyst, you will compile and analyze HR data and make recommendations related to hiring and retaining staff. Our HR analysts present reports on their findings to senior management, suggest ways to improve the structure in...

The Role: As an Analyst, Retail Operations the candidate ensures smooth operations of our retail products for example: Send by Flutterwave and Tuition by Flutterwave through prompt processing of transactions, customer's complaint resolution, identifying and resolving issues as well as effective stakeholder's engagementResponsibilities include but are not...

Do you have a growth mindset? Can you design strategies and see them through execution? Are you someone who's filled with focus and energy? Do you thrive in a fast paced innovative environment? Then the role of Sales Analyst at Dukka Inc. might be right for you. What our team is building for emerging markets does not quite exist in the business landscape and...

ABOUT THE COMPANYOsten Laboratory is an industrial servicing company that supports the operation of Oil and Gas companies, Power, Healthcare, Manufacturing, Commodities and Government. Our core activities include Environmental Services, Laboratory Services, Production Chemistry, Instrument sales and Maintenance.Our growing network of testing facilities and...

Our client is seeking a highly skilled Data Analyst to provide analytical support to the Managing Director. The ideal candidate will possess strong analytical capabilities, exceptional communication skills, and the ability to translate data into actionable insights to support strategic decision-making.Key ResponsibilitiesData Analysis:Collect, analyze, and...