![Zap Africa](https://media.trabajo.org/img/noimg.jpg)
Operations Manager
4 days ago
About the job:
This is a full-time role for an Operations Manager at Zap Africa. The Operations Manager will be responsible for overseeing day-to-day operations, managing staff and resources, optimizing processes, and ensuring operational efficiency. They will collaborate with cross-functional teams, develop and implement strategies, monitor and analyze performance metrics, and drive continuous improvement initiatives.
What you'll do:
- Develop relevant policies procurement, vendor management, facility management, logistics, general office administration and standard of operations for the business
- Implement quality management and regulatory compliance strategies
- Deliver operational excellence by overseeing daily operations to support the business
- Liaise with senior management across the company to make strategic business decisions that will further improve operational activities and impact strategic goals.
- Oversee operational processes and performance, recommend solutions for improvement.
- Implement and monitor operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
- Nurture and maintain relationships with all leaders, external partners, and vendors to make decisions regarding operational activity and strategic goals of Zap
- Plan, monitor, and analyze key metrics for day-to-day performance to ensure efficient and timely completion of operational tasks within the business
- Relay important information to relevant teams or individuals regarding operational changes or updates.
What we seek:
- Minimum of First Degree
- At least 3-5 years of experience in operational roles, preferably in Fintech.
- Medium-level understanding of cryptocurrency.
- Highly skilled in utilising various technology and tech tools.
- Demonstrated expertise in operations management, including team scheduling and 24-hour team oversight.
- Proven ability to scale and manage manual processes effectively, ensuring operational efficiency.
- Proficiency in Notion, and Google suite tools.
- Experience with AI and AI tools.
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