IT Infrastructure Engineer

2 months ago

Portharcourt, Nigeria AIICO Insurance Plc Full time

ABOUT THE COMPANY

AIICO is the market leader in Retail Life insurance and retirement services and is a market leader in Non-Life insurance in Nigeria. The core insurance franchise is complemented by our leading insurance asset management, and health management businesses.

JOB SUMMARY

HND or B.Sc in Compuuter Science or related fieldsCompTIA A+ Certification, ITIL Foundation Certification, Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE)5 years experience.Core Competencies:Business Awareness(a fair knowledge)Active DirectoryServers,Data Center,Storage DevicesKnowledge of Virtual MachinesIT Service ManagementFamiliarity with industry-specific regulations, such as HIPAA, PCI-DSS, and GDPR, and ensuring IT infrastructure compliance.Functional Competencies:Ability to perform routine maintenance, troubleshooting, and repair of IT infrastructure components.Ability to monitor IT infrastructure performance, identify bottlenecks, and optimize resources for improved efficiency.Ability to install, configure, and deploy IT infrastructure components, such as servers, storage, and network devices.Knowledge of Virtual Machines Ability to manage IT services, including incident management, problem management, and change management.Ability to maintain accurate documentation and provide reports on IT infrastructure performance and incidents.Familiarity with industry-specific regulations, such as HIPAA, PCI-DSS, and GDPR, and ensuring IT infrastructure compliance. Ability to collaborate with other IT teams and communicate effectively with stakeholders.

RESPONSIBILITIES

We are seeking an experienced IT Support Officer to join our team in Port Harcourt.The successful candidate will provide technical support for our branch's IT systems, hardware, and software, while collaborating with other Departments.Roles & ResponsibilitiesProvide technical support for staff on IT-related issues.Install, configure, and maintain computer systems, hardware, and software.Monitor and troubleshoot system and network problems.Respond to technical queries from staff and provide timely solutions.Document incident resolutions and maintain a knowledge base.Assist in training employees in using software and hardware.Provide technical support for remote workers.Escalate issues timely, within the stipulated timeline.Send Weekly Reports on the locations.Quarterly visits to branches within the region.

REQUIRED SKILLS

Operating systems, Technical support, IT equipment installation and configuration, IT support, Troubleshooting

REQUIRED EDUCATION

Bachelor's degree

  • Data Expert

    2 months ago

    Portharcourt, Nigeria SPIE Oil & Gas Services Full time

    ABOUT THE COMPANYSPIE is the independent European leader in multi-technical services in the areas of energy and communications. Our 45,500 employees are committed to achieving the energy transition and digital transformation alongside our customers.JOB SUMMARYResponsiblities Follow up the immediate resolution of critical and challenging system faults Liaise...