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IT Support Volunteer

3 months ago

Abuja Adamawa Borno Jigawa Kaduna Kano Katsina Kebbi Niger Sokoto Zamfara, Nigeria Karkara Women and Youths Development Initiative Full time

Job Purpose

  • Provide day-to-day IT support, troubleshooting hardware and software issues for staff and other volunteers
  • Set up and maintain computers, printers, and other office equipment.
  • Ensure the NGO's IT systems are up-to-date with security patches, software updates, and backups.
  • Manage network issues, internet connectivity, and data security protocols.
  • Assist with maintaining and updating the Organization's website
  • Support the management of social media platforms, ensuring they are secure and functional.
  • Develop user guides and tutorials for commonly used software and tools.
  • Assist with implementing IT-related projects, such as database management systems or online fundraising platforms.
  • Provide technical support for virtual meetings, webinars, and events.

Essential criteria

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Knowledge of computer systems and software
  • Knowledge of network and system security
  • Familiarity with hardware and software installation
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and customer service skills
  • Able to work independently and as part of a team
  • Able to learn quickly and adapt to changing technology