Platform Manager
4 weeks ago
ABOUT THE COMPANY
ABOUT US
Rhizome Consulting is a boutique management consulting firm with a focus on strategy, organisational development and human capital solutions. We help organisation's to improve their performance through analysis of their organisational and human capital potentials and challenges.
Our clients includes a variety of SME's, multinationals, corporate organisations, not for profit and government organisations in the areas of learning and development, recruitment and selection, performance management, compensation and reward, employee surveys, board appraisal and business process.
JOB SUMMARY
Educational Requirements Bachelor's Degree in Computer Science or a related any field of study Certification in any product/project management methodologyKnowledge, Skills & Experience Minimum of 8 years relevant experience in product/platform management, with a focus on Human Resource management software or related softwares Ability to use Wordpress, CSS, Javascript and PHP Strong understanding of platform architecture and infrastructure Experience with cloud-based platforms and technologies Strong problem-solving, analytical and business analysis skills Experience with Scurm, ITIL and/or DevOps methodologies.
RESPONSIBILITIES
Summary The position holder will develop and maintain the front and backend of the platform(s). S/he will manage and oversee the operational and technical functionalities of the platform(s) and provide technical support to customers and address any issues related to the platform(s) functionalities.Duties Oversee the day-to-day operation of the platform(s) Ensure platform stability, security, and scalability through regular monitoring and maintenance Collaborate with the development team to identify and implement improvements to the platform(s) Work closely with the customer success team to troubleshoot and resolve any platform-related issues for our customers Plan, implement, manage, monitor and upgrade the platform where necessary. Review and approve user registrations, payments and user features on the platform Update platform layout, using CSS and JavaScript regularly. Conduct content audits to eliminate irrelevant, redundant and/or duplicate information. Create appropriate website content aligned to the platform's strategy. Ensure website quality and efficiency by conducting regular test plans Collaborate with all staff and management to ensure that the platform aligns with brand strategy and meets the global standards. Work alongside Digital Content Coordinator to create strategies to grow subscriber base and web traffic metrics. Ensure full compliance on the platform with all laws and regulations especially data protection laws. Keep up-to-date with industry best practice and monitor competitor platforms. Any other related tasks as assigned by Manager
REQUIRED SKILLS
File management and data back-up, HTML, Database administration, IT support, Programming, Networking
REQUIRED EDUCATION
Bachelor's degree
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