Patrol Supervisor

2 months ago

Lagos, Lagos, Nigeria ShepherdHill Security Full time

Job Summary

  • To ensure strict discipline and adherence to post orders and all laid down regulations by the operatives.
  • Maintain effective patrolling and monitoring of activities of guards and beats under his command while also ensuring high standards of safety, workmanship, efficiency and maximizing profitability.

Responsibilities

  • Supervision and monitoring of security operatives through patrolling of various locations.
  • Attend to client complaint and meet the client's target daily.
  • Making enquiries from clients about operatives' performance, attitudes and behaviours
  • Deployment/education of new guards on JD and Post orders of their allocated beats.
  • Enrich employee relations and resolve conflict with clients or amongst security operatives
  • Identify and mitigate risk at client's premises and recommend appropriately in writing with thorough follow up.
  • Identify, investigate and proffer solutions to security lapses in writing and follow up
  • Write security incident report /daily reporting of observation in the line of duty to ensure proper documentation and facilitate review for action.
  • Work with other patrol supervisors as a team to achieve objectives jointly; giving support and deputizing for other patrol supervisors when necessary.
  • Oversee activities of operatives deployed and enforcing compliance on acceptable standards and on the client's peculiarity and needs.
  • Daily review of operational matters with a view to proffering effective and efficient innovations/solutions.
  • Training the operational chain on professional industrial security practices in line with crime/criminality activities in the country.
  • Monitor and mentor subordinates.
  • Communicate any security matter to, and through appropriate channels in writing.
  • Create relationship synergies between clients and the company as well as sustain a trustful working environment.
  • Perform all other duties as assigned by IMSS Management.

Requirements

  • HND or B.Sc Degree in any Management course or relevant studies
  • Must possess 3- 5years' experience in security operations
  • Security professional certification would be an added advantage
  • Must be able to ride bike
  • Must have no criminal record
  • Critical thinking skills
  • Must have a current ride permit/driver's license
  • Must possess good communication skills and ability to manage people effectively
  • Must be proficient in the use of Microsoft office suites, Ms word,Ms excel
  • Must know the basics of security operations e.g. post orders, location orders, access control measure.
  • Must be disciplined and have a keen eyes for details.
  • Must have a good knowledge of road network
  • Must be client oriented.

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