Technical Business Analyst

3 weeks ago


Lagos, Lagos, Nigeria Vennote Technologies Limited Full time

Job Description

  • We are seeking a talented and highly motivated Technical Business Analyst to join our team for an AI Chatbot development project.
  • The Business Analyst will play a crucial role in understanding the needs of our telecommunications clients and translating them into software requirements for our development teams.
  • This role is integral to ensuring the successful delivery of our AI chatbot solutions.

Key Responsibilities

  • Participate in design and testing activities, review code, and participate in system implementations.
  • Assist with maintaining and documenting systems. Perform data validation checks. Develop and maintain detailed documentation of business processes, policies, and procedures.
  • Requirements Gathering: Collaborate with clients and internal stakeholders to gather and document business requirements, ensuring a clear understanding of project goals and objectives.
  • Analysis and Documentation: Analyze complex data sets and processes to identify opportunities for improvement. Create detailed documentation, including business requirements documents BRDs and use cases.
  • Solution Design: Work closely with development teams to design software solutions that meet client needs. Provide input on system architecture and functionality.
  • Client Communication: Serve as a primary point of contact between our company and the client. Maintain open and effective communication to address questions, concerns, and feedback.
  • Testing and Quality Assurance: Participate in the testing and quality assurance process to ensure that software solutions meet specified requirements and perform as expected.
  • Data Analysis: Utilize data analysis tools and techniques to derive actionable insights from large datasets, helping clients make informed decisions.
  • Elicit and document business requirements: Gather and document detailed business requirements for the chatbot, including functionality, performance, and integration needs.
  • Create functional specifications: Develop clear and concise functional specifications that outline the chatbot's capabilities and behavior.
  • Analyze business processes: Understand the existing business processes and identify opportunities for improvement through the chatbot.
  • Translate business requirements into technical specifications: Communicate business requirements to the technical team in a way that they can understand and implement.

Other Responsibilities:

  • Extract relevant data from data systems and provide insights for business improvements; help implement solutions.
  • Forecast, plan and manage the technical capabilities before attempting to solve a business problem.
  • Coordinate with the data management and technical team to brainstorm and identify existing gaps in the processes.

Qualifications

  • Bachelor's Degree in Business Analysis, Information Technology, or a related field. Master's degree is a plus.
  • Proven experience 7 years working as a Business Analyst in the software development industry, preferably in the telecommunications sector.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of data analysis tools and techniques.
  • Familiarity with Agile development methodologies is a plus.
  • Certification in Business Analysis is a plus.

We offer

  • An attractive remuneration package.
  • HMO health plan
  • Annual performance review for meeting quality objectives and completion targets
  • Continuous learning/training in new technologies and products
  • A great environment to work in, excel and progress professionally.
  • An excellent opportunity for international career development within a dynamic, fast moving market sector offering demonstrable career challenges internationally.

  • Business Analyst

    3 weeks ago


    Lagos, Lagos, Nigeria Tezza Business Solutions Ltd Full time

    Job SummaryThe Mid-Level Business Analyst should be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.He / She would report to the Lead, Business Development.ResponsibilitiesDefine...

  • Business Analyst

    1 week ago


    Lagos, Lagos, Nigeria LVMH - Moët Hennessy Full time

    Business Analyst Job Description Business Analyst Job Description The Business Analyst is a trusted partner to the General Manager, with the mission of providing a strong understanding of the business commercial performance, and enabling full ownership of the perimeter P&L for the GM. Key Responsibilities Establish reports of actual results and...

  • Analyst, Business

    1 month ago


    Lagos, Lagos, Nigeria Stanbic IBTC Full time

    Job DescriptionThe Business Analyst works with stakeholders across the organization to understand the business objective driving various projects or changes, define the scope of the change, analyze and specify the detailed requirements related to the change and finally support the implementation of the project or change.QualificationsFirst Degree in any...

  • IT Business Analyst

    1 week ago


    Lagos, Lagos, Nigeria PZ Cussons Full time

    Job Title: Business Analyst Company: [Company Name] Job Purpose: Bridges the gap between business needs and technology solutions by communicating with top stakeholders to analyze business requirements, processes, and information systems. Key Responsibilities: Identify business needs and translate them into technical requirements Attend...

  • Technical Analyst

    2 weeks ago


    Lagos, Lagos, Nigeria Energy Market and Rates Consultants Limited EMRC Full time

    The Opportunity:The Energy Access Analyst is responsible for supporting the implementation of energy projects, with a strong emphasis on renewable energy and sustainable practices. This role requires a solid engineering background, a strong interest in the energy sector, and a passion for advancing energy technologies and solutions.Your Role:Conduct...

  • Business Analyst

    2 weeks ago


    Lagos, Lagos, Nigeria Ubulu Africa Full time

    Senior Business Analyst Join our team as a Senior Business Analyst and play a key role in driving business growth and innovation. Key Responsibilities Develop and Implement Frameworks: Design and implement monitoring and evaluation frameworks to ensure project success. Collaborate on Proposals: Work closely with stakeholders to develop...

  • Business Analyst

    3 weeks ago


    Lagos, Lagos, Nigeria LVMH - Moët Hennessy Full time

    Job DescriptionThe Business Analyst is a trusted partner to the General Manager GM, with the mission of providing a strong understanding of the business commercial performance, and enabling full ownership of the perimeter P&L for the GM.To do so the Business Analyst establishes reports of actual results and variance analysis for the NIGERIA market.She/he is...


  • Lagos, Lagos, Nigeria IpNX Nigeria Limited Full time

    Job SummaryWe are currently seeking a Business Intelligence Data Analyst to find ways to improve process efficiency, reduce waste, identify and implement solutions, meet project deadlines and accurately document the necessary requirements.The Business Analyst would continuously deliver value to the Divisions and Departments along the lines of strategy...


  • Lagos, Lagos, Nigeria Boston Consulting Group Full time

    Business Analyst Boston Consulting Group is a global management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. We are seeking a talented Business Analyst to join our team. As a Business Analyst, you will play a critical role in helping our clients achieve...


  • Lagos, Lagos, Nigeria ipNX Nigeria Limited Full time

    ABOUT THE COMPANYipNX is one of Nigeria's fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.Our ability to identify, satisfy and exceed today's market needs is a testament to over a decade of experience, our commitment,...


  • Lagos, Lagos, Nigeria IHS Towers Full time

    Job PurposeThe Senior Procurement Business Analyst plays a critical role in bridging the gap between the IT department and procurement functions.This role is accountable for requirement gathering, development of business case, identifying best practices and ensuring the effective design and utilization of the ERP systems to drive informed business...


  • Lagos, Lagos, Nigeria erpSOFTapp Full time

    Job DescriptionAttributes for Business Analyst intern:Are you a logical thinker willing to explore various industries markets, and sectors with emerging economies? Do you enjoy interacting with people?We are seeking an intern Business Analyst to join our helpdesk team to kick off your career.Job ResponsibilitiesReview, understand, and analyze the...


  • Lagos, Lagos, Nigeria Workforce Group Full time

    Job DescriptionWorkforce Group is seeking a skilled and experienced Senior Procurement Business Analyst for its client.This role is critical in bridging the gap between the IT department and procurement functions.The Senior Procurement Business Analyst will be responsible for gathering requirements, developing business cases, identifying best practices, and...

  • Business Analyst

    4 weeks ago


    Lagos, Lagos, Nigeria erpSOFTapp Full time

    ResponsibilitiesDemonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practicesSupport and align efforts to meet customer and business needsManage customer relationships and expectations by...


  • Lagos, Lagos, Nigeria Smile Communications Full time

    Job Description:Perform daily reporting on key business metrics.Prepare mid-month and full monthly financial and business performance reports.Conduct trend analysis to identify opportunities for improvement and growth.Support forecasting and budgeting processes with accurate data and insights.Collaborate with cross-functional teams to provide data-driven...

  • Business Intelligence

    2 weeks ago


    Lagos, Lagos, Nigeria Great Brands Full time

    Business Analyst - Data Insights Join our team as a Business Analyst - Data Insights and play a key role in driving business decisions with data-driven insights. Key Responsibilities Stakeholder Collaboration: Collaborate closely with business stakeholders, management, and leadership to understand and support their data requirements. ...

  • IT Business

    4 weeks ago


    Lagos, Lagos, Nigeria PZ Cussons Full time

    Job Purpose:This role is based in Lagos. Will forge a strong working relationship with business functions across Africa, enabling data-driven decision making through effective reporting and analytics solutions.The Business and Data Analyst is responsible for designing, developing and maintaining various reporting and analytics systems that empower...

  • Data Analyst

    2 weeks ago


    Lagos, Lagos, Nigeria IpNX Nigeria Limited Full time

    Job Title: Data Analyst Join our team as a Data Analyst and play a crucial role in driving business decisions with data-driven insights. Job Summary This role requires an experienced Data Analyst to analyze, visualize, and deliver data-driven insights using tools like Google Looker Studio, Zoho Analytics, Power BI, and others. The candidate...


  • Lagos, Lagos, Nigeria Gamp Full time

    Job Description:The Business and Operations Analyst will play a critical role in driving strategic decision-making and operational improvements across the organization.You will work closely with various departments to analyze business processes, identify opportunities for improvement, and implement data-driven solutions that enhance overall performance.Key...

  • Strategy Analyst

    1 month ago


    Lagos, Lagos, Nigeria eTranzact Full time

    Position OverviewAs a Strategy Analyst at this company, you will play a key role in supporting our strategic initiatives and shaping the future direction of our business. We are looking for a candidate who has a good background in strategy consulting, with at least 18 months of experience in a renowned consulting firm.You will work closely with the Corporate...