Presales Manager

Position Overview

• The Presales Manager will be responsible for overseeing the presales team, which consists of technical experts who support the sales team in qualifying, proposing, and closing deals.
• He/she will be responsible for understanding customer needs, presenting solutions, and working closely with the sales team to facilitate the technical aspects of the sales process.
• Overall, he/she will be responsible to develop and maintain comprehensive knowledge of competitive products and industries to effectively position our products in the market.

Roles and Responsibilities

• Develop a deep understanding of our products or services, including features, functionality, and technical specifications.
• Stay up-to-date on industry trends and competitor offerings.
• Collaborate with the Business/Sales team to understand customer requirements and objectives.
• Develop technical solutions that align with customer needs and demonstrate the value of our products or services.
• Create and deliver technical presentations, demonstrations, and proof-of-concepts to potential client
• Engage with potential clients to understand their technical challenges and business goals.
• Build relationships with key technical stakeholders within customer organizations.
• Accompanying Account Managers on sales meetings and calls, participating in reviews with Sales teams and providing technical feedback on identified product/services gaps, Providing knowledge transfer to the Sales team to help improve qualification and win ratios
• Address technical questions and concerns during the sales process.
• Assist the Business/Sales team in preparing proposals, quotations, and technical documentation.
• Collaborate with internal teams, including product development and marketing, to ensure alignment between customer needs and product roadmap.
• Provide feedback to the product development team based on customer interactions and market insights.
• Identify opportunities for process improvement and efficiency gains within the pre-sales function.
• Identifying and mitigating risks associated with RFx to deliver solutions according to organizational standards, tracking changes, and transferring knowledge of customer projects from pre-sales to post-sales along with realized documentation
• Design and build the appropriate pre-sales demonstration environment and keep this updated
• Provide training to the sales team on all product and technical matters
• Monitor and analyze demo metrics to identify areas for improvement.
• Participate in the project definition workshops and design sessions, to ensure consistency of messaging from sales activity.

Skills and Qualifications

Task Related skills and Certifications

• Bachelor's degree in Computer Science, Engineering, or related field degree preferred
• 5+ years of experience working such as technical pre-sales or solutions engineering role

Competencies and Soft Skills

• Solid presentation and interpersonal skills
• Customer-focused mindset with a passion for solving complex technical challenges.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel as needed to meet with clients and attend industry events.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong quantitative, analytical, and problem-solving skills
• Business acumen understanding the big picture and awareness of opportunities
• Ability to manage a variety of cross-organizational projects scope, stakeholders, desired outcomes working closely with a broad range of internal and external teams