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Store Supervisor

3 months ago

Lagos, Lagos, Nigeria Zetile Oil and Gas Limited Full time

Responsibilities

  • Overseeing salespeople, cashiers, shelf stockers, and other employees.
  • Managing finances and preparing an annual budget.
  • Keeping records of expenditure, sales figures, and employee performance.
  • Evaluating the supply and availability of stocks, and profit-margins.
  • Implementing measures to avoid stock damages, theft, and wastage.
  • Monitoring shelve stocks and product displays, and the general appearance of the store.
  • Investigating market trends and offering products that would appeal to customers.
  • Addressing customers' requests, comments, and complaints.
  • Motivating employees to achieve targets.
  • Training new staff members and scheduling shifts.

Requirements

  • High School Diploma or GED.
  • A Bachelor's Degree in Business Administration, Financial Management, or equivalent qualification preferred.
  • Demonstrable experience in a supervisory capacity at a retail store, or similar.
  • Extensive experience with preparing budgets, and financial and expense reports.
  • In-depth knowledge of product and consumer trends, and marketing strategies.
  • Exceptional interpersonal skills in dealing with employees and customers.
  • Competency in retail management software, such as AIM and NetSuite.
  • Proficiency with spreadsheet and word processing software.
  • Excellent written and verbal communication skills.
  • Familiarity with applicable labor laws, and retail health and safety standards.