Job Responsibilities;

Sales and Business Development:

• Identify and pursue new business opportunities in the telecommunications sector.
• Build and maintain relationships with potential and existing clients.
• Achieve and exceed sales targets through effective negotiation and presentation skills.

Technical Support:

• Provide on-site technical support for telecommunications products and services.
• Troubleshoot and resolve customer issues promptly and efficiently.
• Conduct product demonstrations and training sessions for clients.

Customer Relationship Management:

• Act as a primary point of contact between the company and clients.
• Ensure customer satisfaction through regular follow-ups and proactive communication.
• Collaborate with internal teams to address customer needs and feedback.

Market Research:

• Stay informed about industry trends, competitors, and market conditions.
• Provide feedback to the product development team based on customer interactions.

Documentation:

• Maintain accurate and up-to-date records of sales activities and customer interactions.
• Prepare reports on sales performance, customer feedback, and market trends.

Academic Qualification:

• Bachelor's degree in Engineering or its equivalent in any discipline.
• A Master's degree is an added advantage
• 5 years of experience in Telecommunications Engineering role.
• Experience in working within the Oil & Gas Sector will be considered an important advantage.
• Prior work experience showing increasing levels of responsibility with a focus on operations in a fast-paced and entrepreneurial environment

Skills and Competencies

• Proficiency in Microsoft O365 suite Word, Excel, Outlook
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Strong critical thinking and negotiation skills.
• Strong planning and organizational skills.
• Ability to work independently.
• Good knowledge of Project Management skills.