Reliance Care Officer
3 weeks ago
We are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.
Key Responsibilities:
- Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.
- Assist prospective clients in their choice of the company's health plan by providing relevant and accurate information.
- Escalate unresolved issues to the appropriate divisions for resolution and ensure optimal client satisfaction.
- Record details of customers' complaints, feedback, and suggestions using the appropriate internal communication system.
- Convince inbound prospects to buy our health insurance products or use any of our services.
Requirements
Skills Required:
- HND / B.Sc degree
- Must have completed NYSC
- Basic proficiency in the use of Microsoft Office tools.
- Willingness to work on a shift basis and on weekends.
- You have at least 1-year experience within a Customer Service or Customer Success role added advantage if its a bank or ideally within the Healthcare industry HMO
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal driven and work well in fast-paced environments
- Added advantage if you have a medical qualification or background like Nursing, Medical lab, Pharmacist, Microbiology etc
-
Reliance Customer Care Operations Analyst
5 hours ago
Lagos, Lagos, Nigeria Reliance HMO Full timeDescriptionWe are seeking a highly skilled data driven candidate to join our team.As an operations Specialist, you will be responsible for handling data analysis, generating reports, and optimizing operational performance and workforce planning within RCC in Nigeria, Egypt and the emerging markets.Key Responsibilities:Data Analysis: Conduct in-depth analysis...
-
Sales Officer
3 weeks ago
Lagos, Lagos, Nigeria Reliance Health Full timeABOUT THE COMPANYWe're a health insurance company that uses software, data science, and telemedicine to make health insurance delightful, affordable, and easier to access.JOB SUMMARYRequirements Minimum of 1 year experience in sales Strong communication and interpersonal skills, with the ability to connect with customers and build trust. A fast learner with...
-
Customer Care Officer
4 weeks ago
Lagos, Lagos, Nigeria Greenfield HR Consulting Full timeJob DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...
-
Pharmacist
6 days ago
Lagos, Lagos, Nigeria Reliance Health Full timeABOUT THE COMPANYWe're a health insurance company that uses software, data science, and telemedicine to make health insurance delightful, affordable, and easier to access.JOB SUMMARYRequirements B. Pharm Degree from an accredited institution. 0 – 1 year post-NYSC clinical experience in clinic, hospital, community or retail setting. Expertise in counselling...
-
Medical Officer
7 days ago
Lagos, Lagos, Nigeria The NSIA-LUTH Cancer Center (NLCC) Full timeABOUT THE COMPANYThe NSIA-LUTH Cancer Center (NLCC) is West Africa's most renowned center dedicated solely to offering premium cancer care, research, education, and prevention. Our aesthetic facility stands distinct within the walls of the prestigious Lagos University Teaching Hospital and boasts world-class, state-of-the-art equipment and facilities that...
-
Medical Officer
5 days ago
Lagos, Lagos, Nigeria Healthtracka Full timeRole DescriptionThis is a full-time on-site role for a Medical Officer at Healthtracka. As a Medical Officer, your day-to-day tasks will include patient care, training, and collaborating with Lab scientists.You will be responsible for providing medical expertise, conducting examinations, diagnosing illnesses, and creating treatment plans.Asking patients...
-
Pharmacy Technician
3 weeks ago
Lagos, Lagos, Nigeria Reliance Health Full timeABOUT THE COMPANYWe're a health insurance company that uses software, data science, and telemedicine to make health insurance delightful, affordable, and easier to access.JOB SUMMARYRequirements Certificate of Pharmacy Technician is compulsory Registration with the Board of Pharmacy and current practicing license as a Pharmacy Technician is required. Minimum...
-
Provider Officer
1 week ago
Lagos, Lagos, Nigeria Lead Enterprise Support Company Limited Full timeABOUT THE COMPANYLEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head Hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.JOB...
-
Assistant Technical Officer
2 weeks ago
Lagos, Lagos, Nigeria Achieving Health Nigeria Initiative Full timeABOUT THE COMPANYAchieving Health Nigeria Initiative (AHNi) is a local non-governmental organization incorporated in Nigeria in 2009 with registration number CAC/NO/33391 and headquarters in Nigeria's federal capital territory, Abuja. It was established with a mission to promote socioeconomic development by supporting a broad range of global health...
-
Customer Care Representative
3 weeks ago
Lagos, Lagos, Nigeria Kadick Integrated Limited Full timeJOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...
-
Technical Officer
2 weeks ago
Lagos, Lagos, Nigeria Achieving Health Nigeria Initiative Full timeABOUT THE COMPANYAchieving Health Nigeria Initiative (AHNi) is a local non-governmental organization incorporated in Nigeria in 2009 with registration number CAC/NO/33391 and headquarters in Nigeria's federal capital territory, Abuja. It was established with a mission to promote socioeconomic development by supporting a broad range of global health...
-
Technical Officer
1 week ago
Lagos, Lagos, Nigeria Achieving Health Nigeria Initiative Full timeABOUT THE COMPANYAchieving Health Nigeria Initiative (AHNi) is a local non-governmental organization incorporated in Nigeria in 2009 with registration number CAC/NO/33391 and headquarters in Nigeria's federal capital territory, Abuja. It was established with a mission to promote socioeconomic development by supporting a broad range of global health...
-
Customer Care Representative
3 weeks ago
Lagos, Lagos, Nigeria Kadick Integrated Limited Full timeABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...
-
Account Officer
3 weeks ago
Lagos, Lagos, Nigeria Saro Agrosciences Limited Full timeABOUT THE COMPANYSaro Agrosciences has grown into a leading player in the agriculture industry. We are passionately committed to empowering the Nigerian farmer with superior agro-inputs like crop protection products, seeds, fertilizers and knowledge that will enable these farmers to increase their yield and livelihood in a sustainable mannerJOB...
-
Collections Officer
2 days ago
Lagos, Lagos, Nigeria LifeBank Full timeJOB SUMMARYRequirementsMinimum academic qualification of a Bachelor's Degree / HND2 - 3 years experience as a Collections OfficerExperience in a Healthcare, HealthTech sector is requiredSound Numeracy and Analytical skillsResult OrientedGood communication and interpersonal skills.RenumerationN150,000 GrossBenefitsAccompanied by the fact that we provide...
-
Assistant, Food Security
3 weeks ago
Lagos, Lagos, Nigeria International Medical Corps Full timeABOUT THE COMPANYA preeminent First Responder, International Medical Corps provides emergency relief to those struck by disaster, no matter where they are, no matter what the conditions, working with them to recover, rebuild and gain the skills and tools required for self-reliance.JOB SUMMARYJob Requirements Typically, a University Degree in either...
-
Nutrition Program Officer
3 weeks ago
Lagos, Lagos, Nigeria Helen Keller International Full timeABOUT THE COMPANYHelen Keller International is a global health organization dedicated to eliminating preventable vision loss, malnutrition and diseases of poverty. Cofounded by Helen Keller – and guided by her fierce optimism and belief in human potential – the organization delivers life-changing healthsolutions to vulnerable families where the need is...
-
Principal Medical Officer
3 weeks ago
Lagos, Lagos, Nigeria Abuja Clinics Full timeABOUT THE COMPANYAbuja Clinics is a world-class health facility dedicated to providing all your health needs, not only curative but also preventive. We boast cutting-edge equipment that aid in the diagnosis and treatment of medical and surgical conditions.JOB SUMMARYRequirements Candidate should have MBBS from a recognized medical school. Must be registered...
-
Officer, FSL
3 weeks ago
Lagos, Lagos, Nigeria International Medical Corps Full timeABOUT THE COMPANYA preeminent First Responder, International Medical Corps provides emergency relief to those struck by disaster, no matter where they are, no matter what the conditions, working with them to recover, rebuild and gain the skills and tools required for self-reliance.JOB SUMMARYJob RequirementsMinimum Qualifications: Typically, Veterinary...
-
Medical Officer
2 weeks ago
Lagos, Lagos, Nigeria Estrada International Staffing Solutions Full timeABOUT THE COMPANYEstrada International Staffing Solutions is a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction, with the aim of satisfying their recruitment needs.JOB SUMMARYJob...